Retail Store Manager-3

Crossgates; City of Albany (NY); On-site; USD 55,000 - 82,600; Full time

Benefits offered by this job

401(k) plan

Paid Time Off and Holidays

Paid Caregiver Leave

Disability Benefits

Life and Accidental Death Insurance

Employee discounts up to 50%

Job summary

Crossgates in Albany, NY is seeking a Retail Store Manager to lead daily store operations and ensure exceptional customer experiences. This position requires excellent communication, leadership skills, and three years of relevant experience. The salary ranges from $55,000 to $82,600 annually, plus commissions. Benefits include a 401(k) plan, paid time off, and various employee wellness programs. This role requires 40 hours of work per week.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with key stakeholders beyond store walls.

Responsibilities

• Oversee daily operations of a retail store.
• Coach a team of retail sales consultants to achieve goals.
• Ensure customer satisfaction with products and services.

Skills

Communication skills

Leadership skills

Planning skills

Analytical skills

Problem-solving skills

Job description

Responsibilities

In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services.

We offer the best-in-class paid training to set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Qualifications

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Well-developed planning, analytical, and problem‑solving skills
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Salary

Our Retail Store Manager 3 earns a salary of $55,000 to $82,600 per year, plus $26,000 in commissions annually if all sales goals are met.

Benefits

• 401(k) plan
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company‑designated holidays)
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available, but it is unprotected.
• Adoption Reimbursement
• Disability Benefits (short‑term and long‑term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.

Working Hours

40

Time Type

Regular

Location

USA:NY:Albany:1 Crossgates Mall Rd:RET/RET

EEO Statement

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.