Retail Store Manager

Fenix Outdoor; San Jose (CA); On-site; USD 70,000 - 74,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Paid time off

Product discounts

Sustainability focus

Job summary

Fjällräven is seeking a Store Manager in San Jose, CA to lead a high-performing team and deliver exceptional guest experiences.

You will own store operations, drive sales, manage inventory, and champion sustainability through brand-aligned visual merchandising and local community events.

Qualifications

• At least 2 years of retail leadership experience (store manager, assistant manager, or multi-store leadership preferred).
• Proven success driving sales, managing expenses, and achieving operational goals.
• Strong track record of building positive team culture and developing others.
• Deep understanding of retail operations, including scheduling, labor planning, inventory, and compliance.
• Hands-on, solutions-oriented leadership style with excellent communication and organizational skills.
• Passion for sustainability, the outdoors, and the Fjällräven mission.

Responsibilities

• Lead and develop a high-performing team aligned with Fjällräven's values.
• Foster an inclusive, collaborative culture built on trust, accountability, and continuous learning.
• Set clear expectations and provide ongoing feedback through regular 1:1s and performance reviews.
• Model and reinforce GUIDE service standards to ensure every guest feels welcomed, informed, and inspired.
• Drive sales conversion through knowledgeable, personalized service and strong team engagement.
• Own store operations: create schedules, oversee timecards, and ensure labor and policy compliance.
• Manage store expenses, analyze KPIs and P&Ls, and implement strategies that drive profitable growth.
• Collaborate on product assortments and oversee visual merchandising to reflect brand priorities.
• Manage inventory lifecycle, including new product flow, markdowns, transfers, and bi-annual counts.
• Cultivate relationships with local organizations and plan brand events and budgets.
• Embed sustainability into daily store ops and educate guests and team members on Fjällräven initiatives.

Skills

Retail leadership

Sales performance

Team development

Scheduling & labor planning

Inventory management

Compliance

Communication

Organizational skills

Sustainability passion

Job description

San Jose, CA

$70,000-$74,000 annually (dependent on experience)

Store Manager

What We Offer

• 401(k) with employer match to support your long-term financial wellbeing
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Generous paid time off to rest, recharge, and get outside
• Product discounts and access to Fjällräven outdoor events
• A strong commitment to sustainability, quality craftsmanship, and responsible business practices

Lead & develop a high-performing team

• Recruit, train, coach, and develop a motivated team aligned with Fjällräven's values
• Foster an inclusive, collaborative culture built on trust, accountability, and continuous learning
• Set clear expectations and provide ongoing feedback through regular 1:1s and performance reviews

Deliver Exceptional Guest Experiences

• Model and reinforce GUIDE service standards to ensure every guest feels welcomed, informed, and inspired
• Drive sales conversion through knowledgeable, personalized service and strong team engagement

Own store operations & financial performance

• Create effective schedules, oversee timecards, and ensure labor and policy compliance
• Manage store expenses, analyze KPIs and P&Ls, and implement strategies that drive profitable growth
• Ensure adherence to SOPs, safety protocols, loss prevention, and operational best practices

Champion product & visual excellence

• Collaborate on product assortments and oversee visual merchandising to reflect brand and seasonal priorities
• Manage inventory lifecycle, including new product flow, markdowns, transfers, and bi-annual inventory counts

Build community & brand presence

• Cultivate strong relationships with local organizations and partners
• Plan and execute brand-right community events and manage store marketing and event budgets

Lead sustainability in action

• Embed sustainability into daily store operations, from waste reduction to energy stewardshipEducate guests and team members on Fjällräven initiatives such as the Arctic Fox Initiative and Down Promise

What Makes You a Great Fit

You're a values-driven leader who knows how to balance strategy with humanity. You've led teams through change, delivered strong results, and find meaning in connecting people to purpose-driven products and experiences.

You Bring

• At least 2 years of retail leadership experience (store manager, assistant manager, or multi-store leadership preferred)
• Proven success driving sales, managing expenses, and achieving operational goals
• A strong track record of building positive team culture and developing others
• Deep understanding of retail operations, including scheduling, labor planning, inventory, and compliance
• A hands-on, solutions-oriented leadership style with excellent communication and organizational skills
• Passion for sustainability, the outdoors, and the Fjällräven mission

About Us

Fjällräven has connected people to nature since 1960. Our premium, long-lasting gear supports meaningful outdoor experiences around the world. Join a legacy rooted in sustainability, curiosity, and a deep respect for the natural world, and help inspire the next generation of outdoor explorers.

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.

This employer participates in E-Verify.

In 1960, Åke Nordin founded Fjällräven in his basement in the town of Örnsköldsvik in northern Sweden. Today, the company’s timeless, functional, and durable outdoor equipment enjoys a global presence and can be found in over 70 countries.

Fjällräven’s product range includes outdoor clothing and accessories for men and women as well as backpacks, tents, and sleeping bags. As a company, Fjällräven makes every effort to act responsibly towards people, wildlife, and the environment and to encourage people to take an interest in outdoor life.

The company hosts two popular outdoor events, Fjällräven Classic and Fjällräven Polar, which attract thousands of participants every year. Fjällräven is part of Fenix Outdoor AB.