Retail Store Manager

DUER; San Francisco (CA); On-site; USD 75,000 - 80,000; Full time

Job summary

Join DUER as a Retail Store Manager for our new Hayden Valley location in San Francisco, where you'll drive store operations and customer experience. We're looking for a passionate leader with a strong background in retail and a commitment to community engagement. This role offers great growth potential in a fun and dynamic setting.

Benefits

Extended health benefits

Clothing allowance

Great growth potential

Fun, engaging retail experience

Qualifications

• 5+ years experience leading teams.
• Passion for building community and customer experiences.
• Experience in fashion/performance apparel industry is an asset.

Responsibilities

• Oversee daily operations of the store and develop sales strategies.
• Hire, train, and manage high-performing teams.
• Create and manage in-store marketing initiatives and merchandising.

Skills

Leadership

Customer Service

Organizational Skills

Communication

Job description

3 days ago Be among the first 25 applicants

RETAIL STORE MANAGER - New Store Opening

Job Description

ABOUT US

• At DUER we turn fashion into technical apparel for an active lifestyle, because we believe you should be able to do everything you do in a day without having to change your clothes. Inspired by the modern, active individual, we’ve created a clothing line for men and women that maximizes performance without sacrificing style. From denim that you can cycle in, to pants that eliminate sweat, DUER enables you to do everything you do in a day – in style.
• We’re expanding our retail doors, and are looking for an entrepreneurial Store Manager to bring creativity and leadership to our San Francisco - Hayes Valley team! Having a passion for customer service is a must, along with embodying our DUER values of authenticity and adventure.
• Reporting to the Director of Retail, the successful candidate will have the opportunity to own and strategize all aspects of store operations, sales, and team development - along with growing our DUER community in the regional market.
• This store is expected to open by end of August 2025

WHAT WE’RE LOOKING FOR

• Entrepreneurial mindset – looking to do things differently and help build the brand
• Natural leader with the ability to develop and inspire a team
• Drive to grow the DUER community and expand our reach, one pant at a time
• Operational excellence
• Highly professional and organized self-starter
• Excellent interpersonal and communication skills
• Fun and upbeat personality
• Embody what it means to be a DUER
• Lives the DUER Core Values of Courage, Health + Wellness, Continuous Development, Simplicity and Customer Centricity

CORE RESPONSIBILITIES

STORE OPERATIONS

• Strategize, lead, and execute all day to day operations at the DUER Store
• Develop, implement, and maintain in-store merchandising plans to the highest standard
• Oversee all inventory management processes (product replenishment, back stock maintenance, shipping/receiving, inventory counts, exit strategies)
• Strategize and collaborate with Retail HQ to update and implement retail policies and procedures
• Manage and optimize all store budget and profitability goals
• Prepare and analyze all reports
• Own the Omni-Channel experience in-store; Ecomm Order Management, Curbside Pick Up, Ship to Home, where applicable

DRIVING SALES

• Create and develop monthly, quarterly, and annual strategic plans to drive results
• Manage and achieve in-store KPI’s
• Lead by example on the sales floor while coaching and developing all team in the moment
• Strategize and bring to life all marketing initiatives and campaigns

CUSTOMER EXPERIENCE / COMMUNITY / BRAND

• Community Connector- someone who naturally builds relationships, connecting with other brands and has a knack for executing buzzworthy events that drive excitement and awareness
• Ensure customer experience is world-class on the sales floor, all of the time
• Plan, execute, and grow the DUER community through store events and partnerships that elevate the community
• Become an internal product knowledge expert and truly live and breathe the DUER brand
• Be a lead brand ambassador in the local community
• Build relationships with all local DUER reps/retailers, and plan/execute PK training sessions in order to maintain DUER brand standards within the region

PEOPLE

• Hire, train, and develop a high performing team that provides world-class experiences
• Own all HR functions; recruiting, hiring, on-boarding, team development, scheduling, payroll, and performance management
• You first and foremost are a coach for your team. Your job isn’t to do it all. You believe in teamwork and you are a coach to unleash your teams full potential.

NON-NEGOTIABLES

• 5+ years experience leading teams
• Provides world class customer experiences
• Solutions focused
• Growth mindset
• Passion and track record for developing people
• Community builder
• Previous experience in fashion/performance apparel industry - an asset

WHY DUER?

• Extended health benefits
• Clothing allowance
• Great growth potential
• Fun, engaging, and innovative retail experience

How We Work

• Solutions Focused Leaders; We as a team strive to find solutions for challenges that we face rather than be in complaint. We are solving for the future in mind (what might ‘break’ at a certain volume/store count)
• Personal Responsibility; We as a team take personal responsibility for our actions as well as those of our teams and business.
• Initiative + Proactive; We take initiative to do things before we are asked, we anticipate what is needed and do it.
• Creative; We are creative and think outside of the box to develop our people, drive results and create experiences for our customers.
• Take Risk and Fail Fast; We try new things and fail, likely a lot, most importantly we learn from it.
• Be Confident; We are confident, if we have an idea, we share it. If we think that there is a better or different way to do something, we share it. We honor our experience and ideas to contribute to the team and organization.
• Relentlessly Prioritize; We know that everything cannot be a priority. We know what we are saying “yes” to and what we are saying “no” to.
• Customer Focused; We make decisions with the customer in mind, always. We have two customers, external customers as well as internal employees.
• People First, Always; We lead with both our customers and employees in mind, always.
• We are Honest; even when it’s hard, we do the right thing, which is likely never the easy thing. Because clear is kind.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Apparel & Fashion

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