Retail Store Manager

Meadow Boutique; San Antonio (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a luxury women's clothing store as a Retail Store Manager, where your passion for fashion and customer service will shine. In this dynamic role, you'll lead a dedicated team, drive sales, and create a memorable shopping experience for high-end clientele. Your expertise in retail management and visual merchandising will be crucial as you oversee daily operations and implement effective sales strategies. This is an exciting opportunity to be part of a thriving boutique environment that values excellence and creativity. If you're ready to inspire a team and elevate the customer experience, this position is perfect for you.

Qualifications

• Proven experience in retail management, preferably in luxury fashion.
• Strong sales leadership and excellent communication skills.

Responsibilities

• Lead and motivate the team to achieve sales goals.
• Oversee inventory levels and maintain visual merchandising standards.

Skills

Retail Management Experience

Sales Leadership

Communication Skills

Visual Merchandising

POS Systems Expertise

Customer Service

Shopify Experience

Tools

Retail Management Software

CRM Tools

Job description

4 days ago Be among the first 25 applicants

MEADOW is a luxury women’s clothing store specializing in ready-to-wear, shoes, accessories, fine jewelry, and skincare. We are looking for a Retail Store Manager who is passionate about customer service, fashion, and driving sales in a boutique retail environment. This role requires a leader who can drive sales, oversee daily store operations, inspire a team of approximately 3-10 employees, and create an elevated shopping experience for our clientele.

KEY RESPONSIBILITIES (including but not limited to):

SALES & CUSTOMER EXPERIENCE

• Lead and motivate the team to achieve sales goals while delivering an exceptional shopping experience.
• Develop and implement sales strategies and promotions to maximize customer engagement and revenue.
• Provide personalized service for high-end clientele.
• Train and coach staff on product knowledge, selling techniques, and luxury customer service standards.
• Build and maintain strong, long-term relationships with high-value clients through personalized service and follow-ups.

STORE OPERATIONS & INVENTORY MANAGEMENT

• Oversee inventory levels, ensuring stock is well-managed, replenished, and displayed beautifully.
• Maintain visual merchandising standards to create an inviting and aesthetically pleasing store environment.
• Ensure operational efficiency, including order fulfillment and accurate POS system usage.
• Monitor sales reports, track key performance metrics, and identify areas for growth.

TEAM LEADERSHIP & DEVELOPMENT

• Recruit, hire, and train new team members (as needed), fostering a positive and collaborative work environment.
• Develop staff schedules to optimize store coverage and meet business demands.
• Provide ongoing feedback, performance coaching, and professional development for employees.
• Train and coach the sales team on effective clienteling techniques, including outreach and personal shopping services.

MARKETING & BRAND REPRESENTATION

• Serve as a brand ambassador, ensuring the store maintains its luxury image and impeccable customer service.
• Engage with the community and local influencers to drive store awareness.
• Manage and plan all in-store and off-site events, including pop-ups, trunk shows, and non-profit collaborations.
• Manage Meadow's social media accounts—posting, curating relevant content, and replying to DMs.
• Maintain detailed client profiles and purchase histories to provide tailored recommendations for future outreach.
• Utilize CRM tools, email, and phone outreach to engage clients and inform them of new arrivals, exclusive events, and promotions.

QUALIFICATIONS & SKILLS

MUST HAVE:

• Proven experience in retail management, preferably in luxury fashion or boutique environments.
• Strong sales leadership and ability to motivate a team.
• Excellent communication and interpersonal skills to interact with high-end customers and staff.
• Visual merchandising expertise with an eye for design and presentation.
• Experience with POS systems and retail management software.
• Passion for luxury fashion and retail excellence.
• Shopify experience is a plus.
• Ability to work full-time in San Antonio (minimum 40 hours per week).

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Apparel & Fashion

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