Retail Store Manager

DXL Group; New York (NY); On-site; USD 25,000 - 53,000; Full time

Job summary

DXL Group in New York is seeking a Retail Store Manager to build long term relationships with guests and deliver an unmatched shopping experience. You will lead a high-energy team in a fast-paced environment and drive sales, service and operational excellence.

The role requires strong leadership, store-management experience, willingness to travel between nearby locations, and the ability to lift up to 50 lbs. Compensation includes base hourly pay, plus commission and quarterly bonuses.

Qualifications

• Previous store management experience and leadership skills.
• Experience coaching staff on selling skills and customer service.
• Ability to manage operations, inventory, and expenses.

Responsibilities

• Ensure each guest feels welcomed by spending time to learn needs and lifestyle.
• Ensure the store meets sales plans while monitoring service, inventory, expenses and risk.
• Build a superior customer-focused sales team through coaching and training.
• Serve as product knowledge expert for apparel, brands, and tailoring.

Skills

Leadership

Coaching

Customer service

Education

High school diploma or equivalent

College degree a plus

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Store Manager who combines outstanding leadership and store management skills, as well as the ability to lead, inspire, and develop a team, within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Ensure the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Build a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 2 years of experience in a Store Manager role
• 4 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $18.00per hour and $38.16per hour. Compensation includes a base hourly wage, plus commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.