Retail Store Manager

DXL Group; Greenville (SC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group in Greenville, SC is seeking a Retail Store Manager to lead a high-performing team and deliver an unmatched guest experience. You will manage daily store operations, coach staff, drive sales, and monitor inventory to meet goals.

You will recruit and develop team members, uphold brand standards, travel to neighboring stores as needed, and ensure welcoming service that reflects our inclusive culture. Strong communication, problem solving, and customer focus are essential.

Qualifications

• Experience leading a retail team and achieving sales goals.
• Ability to coach selling skills and operational procedures.
• Product knowledge across apparel, including private labels and brands.

Responsibilities

• Lead guest experience by engaging with customers and learning their needs.
• Ensure store meets sales plans and monitors service, inventory, expenses, and risk.
• Build a high-performing sales team through coaching and training.
• Serve as product knowledge expert and market a broad apparel range.

Skills

Store management

Leadership

Coaching

Sales skills

Product knowledge

Customer service

Education

High school diploma or equivalent

College degree

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Store Manager who combines outstanding leadership and store management skills, as well as the ability to lead, inspire, and develop a team, within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Ensure the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Build a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 2 years of experience in a Store Manager role
• 4 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.