Retail Assistant Store Manager

DXL Group; City of Rochester (NY); Hybrid; USD 23.000 - 37.000; Vollzeit

Benefits dieser Stelle

Quarterly bonuses

Zusammenfassung

DXL Group is seeking a Retail Assistant Store Manager to deliver outstanding guest experiences and coach a high-performing team in a fast-paced setting. You will help drive store sales while managing service, inventory, and store operations, including knowledge of a broad range of apparel.

The role emphasizes coaching staff to meet goals, promoting from within, and contributing to a results-driven, guest-focused environment. Some travel to nearby stores may be required.

Qualifikationen

• Must have customer service excellence and the ability to coach and develop a sales team.
• Experience in a retail supervisory/ASM role preferred.
• Ability to travel to neighboring store locations is a plus.

Aufgaben

• Welcome guests by learning about needs and lifestyle, building rapport.
• Assist Store Manager to meet sales plans and monitor service, inventory, and costs.
• Sell and market apparel including private labels and named brands.
• Coach and train selling skills and store procedures for the team.

Kenntnisse

Customer service

Leadership

Coaching

Ausbildung

High school diploma or equivalent

College degree (a plus)

Jobbeschreibung

DXL Group, the largest specialty retailer of men's Big +Tall apparel, is looking for a Retail Assistant Store Manager who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers. #FitForYou

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Assistant Store Manager who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Assist Store Manager by ensuring the store meets sales plans, while monitoring customer service, inventory, expense control, and risk management
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent; college degree, a plus
• 1 years of experience in an Assistant Store Manager role
• 2 years of experience in a supervisory role
• Previous involvement working in a commission oriented environment, a plus
• Willingness to travel to neighboring store locations
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $17.00per hour and$26.68 per hour. This is achieved through a base hourly wage ranging from$15.65 to$19.80, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.