Retail Store Manager

Burghardt Sporting Goods; Guthrie (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking an experienced Store Manager for their location in Wisconsin. The ideal candidate will demonstrate exceptional customer service and leadership skills, manage daily store operations, and oversee part-time staff. This role requires at least a high school diploma, with preference for candidates possessing prior retail and management experience, offering a range of employee benefits including health insurance and paid time off.

Benefits

Paid Time Off

Health with HRA, H.S.A, Dental, and Vision

Long-Term Disability

Employee Assistance Program

Life/AD&D

401(k)

Employee Discount

Qualifications

• 1-5 years of retail sales, cashier, or customer-focused experience preferred.
• Strong customer service and leadership skills.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 35lbs.

Responsibilities

• Ensure the highest level of customer service.
• Open and close the store, lead part-time staff.
• Process customer sales transactions and returns.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Problem Solving

Time Management

Education

High School Diploma, GED, or equivalent

Tools

Microsoft Word

Excel

Job description

Job Responsibilities include, but are not limited to:

• Give all customers the highest level of customer service.
• Greet each customer as they are encountered, ensuring that all of their needs and wants are met.
• Work in rotating zone coverage with other staff members.
• Process customer sales transactions and returns in accordance with established company procedures.
• Promote company programs and marketing within the store.
• Maintain an in-depth understanding of what products we currently offer as well as suggest items based on customer feedback.
• Ability to work with management to price, stock, and transfer retail items.
• Help in our HitTrax performance center.
• Maintains merchandise presentation standards and signage throughout the store and works with management as directed.
• Open and close the store and lead the part-time staff.
• Work with store managers on daily projects and tasks.
• Lead part-time staff when managers aren’t on site.

Store Managers are required to work two closing shifts per week as well as at least one shift during the weekend.

• Week shifts would be 1:00-9:00pm.
• Saturday Shifts would be 11:00-7:00pm.
• Sunday Shifts would be 10:00-6:00pm.

Requirements:

• Minimum high school diploma, GED, or equivalent education.
• 1-5 years of retail experience.
• Ability to work nights and weekends.
• Ability to collaborate with senior store manager and opener/closers.
• Ability to adapt and work in a fast-paced exciting environment.
• Strong customer service and leadership skills.
• Previous experience in a leadership position is preferred.
• Proficiency in Microsoft Word, Excel, and other computer programs.
• Great written and verbal communication skills.
• Excellent organizational, problem-solving, and time-management skills.

Qualifications:

• 1-5 years of retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 35lbs.
• Ability to work 4+ hours at a time while standing or walking.
• Ability to perform repetitive motions for short periods of time.

Benefits:

• Paid Time Off.
• Health with HRA, H.S.A, Dental, and Vision.
• Long-Term Disability.
• Employee Assistance Program.
• Life/AD&D.
• 401(k).
• Employee Discount.