Retail Store Manager

Goodwill Omaha; Gretna (NE); On-site; USD 60,000; Full time

Job summary

Goodwill Omaha is seeking a Store Manager to oversee store operations in Gretna. This full-time role involves driving sales, managing staff, and ensuring compliance with policies. Ideal candidates will have retail experience and strong leadership skills, ready to support the Goodwill mission.

Qualifications

• Minimum four years of retail sales experience in a supervisory capacity preferred.
• Must have good marketing and merchandising ability.
• Ability to work flexible hours as needed.

Responsibilities

• Achieve or exceed budgeted sales goals through expense management.
• Recruit, hire, and develop store personnel.
• Ensure a positive store atmosphere and customer experience.

Skills

Marketing ability

Merchandising ability

Excellent verbal and written communication

Customer relations skills

Education

High School Diploma

Bachelor's degree in business, marketing, or related field

Job description

1 week ago Be among the first 25 applicants

This range is provided by Goodwill Omaha. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $60,000.00/yr

Department: Retail Operations

Work Location: Gretna

Employment Status: Full-Time

Salary Range: $60,000

Job Summary

The Store Manager is directly responsible for the operations of a Goodwill retail store in accordance with Goodwill policies and procedures in support of the Goodwill Mission.

Essential Duties & Responsibilities

• Achieve or exceed budgeted sales goals by maintaining appropriate expense to revenue ratios, adjusting staff, and controlling company assets
• Create and implement timely store sales events to achieve additional revenue
• Foster a positive store atmosphere in support of employees, customers and participants
• Achieve or exceed production goals monthly/annually by processing donations within 24 hours of receipt
• Effectively recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers
• Support Mission-related programs in the retail store
• Responsible for controlling company assets and funds
• Create a positive public image of Goodwill through a clean store environment, attractive displays, and presentable and personable sales and management staff
• Maintain a safe working/shopping environment. Investigate and document all accidents/injuries/incidents
• Ensure customers are treated in a fair, courteous and efficient manner
• Oversee and ensure compliance of store salvaging
• Complete required paperwork accurately, neatly and submit within established timeframe
• Collaborate with Loss Prevention to ensure an effective and proactive LP program is in place
• Maintain merchandising guidelines through colorization and classification of store inventory
• Promote diversity in the work place through hiring practices and assistance from the Human Resources Department
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants
• Performs other duties as assigned
  
  
  

Individual Development & Interpersonal Skills

• Personally participate in ongoing professional development, education and development as well as supporting others in their efforts to develop.
• Working relationship with supervisor, co-workers, and inter-departmentally.
• Must have good supervisory and customer relations skills.
• Must have the ability to apply sound judgment and common sense across a variety of situations.
• Must have excellent verbal and written communication skills.
  
  
  

ORGANIZATIONAL DEVELOPMENT

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.
  
  
  

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

• High School Diploma required
• Bachelor's degree in business, marketing, or related field preferred
• Four (4) or more years retail sales experience in a supervisory capacity preferred
  
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• None required
  
  
  

Knowledge, Skills & Abilities

• Must have good marketing and merchandising ability.
• Must be able to work flexible hours as required in order to meet operational needs of the store
• Must have knowledge of clothing and fashion trends.
  
  
  

PHYSICAL DEMANDS

Medium

Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

WORK ENVIRONMENT

Moderate

Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Individual and Family Services

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