Retail Store Manager

Total Wine & More; Fremont (CA); On-site; USD 72,000 - 186,000; Full time

Job summary

Join a thriving retail company as a Store Manager, where you'll lead a dynamic team to enhance customer experiences and drive sales. In this role, you'll cultivate a culture of excellence, ensuring operational success while developing your team's skills. With a strong focus on community relationships and brand loyalty, you'll play a pivotal role in expanding the store's footprint. This position offers the chance to grow within the largest independent retailer of fine wine, beer, and spirits in the country, all while enjoying a range of benefits and opportunities for personal and professional development.

Benefits

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, vision)

401(k)

Paid parental leave

College tuition assistance

Career development

Wine, spirits, and beer education

Consumer classes

Qualifications

• 5+ years in retail sales or hospitality management, preferably in a big box environment.
• Experience leading a sales-focused team and managing financial performance.

Responsibilities

• Create a sales-focused environment and develop team members.
• Oversee operations, inventory, and maintain vendor relationships.

Skills

Retail Sales Management

Customer Service

Team Leadership

Financial Performance Management

Coaching and Development

Education

Associates Degree

Bachelor's Degree in Business Administration

Job description

About the role

As Store Manager, you will grow Total Wine & More’s brand by delivering best-in-class service and bringing to life a distinctive world of wine, beer, & spirits for our customers. This includes building upon company programs and team member development plans to achieve sales, service, and operational performance goals. Reporting to the District Manager, you will create a sales and service culture within the store to expand our customer base and maximize profitability.

Join us to become an industry expert in a fun and thriving retail company!

You will

• Focus on customer experience, brand, and loyalty awareness by building relationships throughout the community
• Create and foster a sales-focused environment through the development of team members
• Support an environment that encourages creative thinking and risk taking
• Participate in product knowledge training and implement through team coaching
• Oversee general operations and merchandising execution according to company procedures
• Staff and schedule to meet our needs, including interviewing, hiring, and training team members
• Maintain store inventory, product ordering, and vendor relationships
• Lead the performance management process, including reviews and ongoing career development discussions

What we're looking for

• 21 years of age or older
• 5+ years retail sales, customer service, or hospitality management experience, preferably in a big box environment
• Experience leading and motivating a sales-focused team
• Experience developing team member performance and coaching
• Experience managing overall financial performance
• Ability to work a flexible schedule as business requires
• Associates Degree or relevant work experience equivalent; 4-year degree in Business Administration or related field preferred
• Value collaboration and acting as a team player

Physical Requirements (with or without accommodations)

• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Climb ladders and lift 50 lbs. overhead and repeatedly

We offer

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre-tax commuter benefits
• Disability and life insurance coverage
• Paid parental leave
• College tuition assistance
• Career development, industry knowledge, and wine, spirits, and beer education
• Consumer classes
• & More!

Grow with us!

Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!

The annual salary range for this position is $72,818 - $185,364. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. Additional compensation includes annual performance incentives.