Retail Store Manager

Gwtoma; East Weymouth (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Signing bonus

Training & development

Job summary

Gwtoma in East Weymouth, MA, is seeking an experienced Retail Store Manager to lead operations at our location. You will inspire a team to deliver exceptional customer experiences and ensure store profitability.

The ideal candidate will have over 2 years of retail management experience, strong leadership skills, and a commitment to customer service. Benefits include competitive salary, health insurance, and opportunities for advancement.

Qualifications

• 2+ years of retail management or assistant management experience.
• Proven ability to lead, motivate, and develop a retail team.
• Strong customer service skills with a customer-first mindset.

Responsibilities

• Oversee daily store operations for efficiency and profitability.
• Recruit, train, and develop a high-performing retail team.
• Monitor sales performance and implement strategies for revenue targets.

Skills

Retail team leadership

Customer service skills

Inventory management

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Bachelor's degree

Tools

Retail POS systems

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• Wellness resources

About the Role:

George Washington Toma is looking for a driven and experienced Retail Store Manager to lead our East Weymouth, MA location. This is an exciting opportunity to take ownership of a dynamic retail environment, inspire a team, and deliver an exceptional customer experience every day.

Working Schedule:

• Monday-Saturday 45/hr work week

Responsibilities:

• Oversee daily store operations to ensure efficiency, profitability, and a positive shopping experience
• Recruit, train, schedule, and develop a high‑performing retail team
• Monitor sales performance and implement strategies to meet or exceed revenue targets
• Manage inventory, merchandising, and product displays to maximize sales floor impact
• Handle customer inquiries, concerns, and escalations with professionalism and care
• Ensure store compliance with company policies, safety standards, and loss prevention protocols
• Analyze key retail metrics and prepare regular performance reports for leadership

Requirements:

• 2+ years of retail management or assistant management experience
• Proven ability to lead, motivate, and develop a retail team
• Strong customer service skills with a customer‑first mindset
• Experience with inventory management, scheduling, and retail POS systems
• Excellent communication, organizational, and problem‑solving skills
• Ability to work a flexible schedule including weekends and holidays
• High school diploma or equivalent required; bachelor's degree a plus

About Us:

George Washington Toma is a trusted name in the South Shore, known for quality products and a commitment to outstanding customer service. Our team is passionate, dedicated, and proud of the welcoming environment we create for both customers and employees alike. Join us and become part of a team where your leadership truly makes a difference.