Retail Store Manager

Friedman's Home Improvement; California (MO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Health benefits

PTO

Retirement plan

Career growth

Job summary

Friedman’s Home Improvement is seeking a results-driven Store Manager to lead daily operations, drive financial performance, and build a high-performing team in a fast-paced retail environment.

This person will oversee all aspects of store performance, develop strategies to maximize profitability, and foster a people-first culture while delivering an exceptional customer experience.

Qualifications

• Bachelor’s degree in Business, Management, or related field is preferred.
• 5+ years of retail leadership experience (Assistant Store Manager or higher).
• Experience managing high-volume retail operations.
• Experience in warehouse, lumber, or large-format retail environments preferred.
• Strong familiarity with retail systems, technology, and operational tools.

Responsibilities

• Own store performance, including sales, margin, shrink, and operational metrics.
• Develop and execute strategies to maximize profitability, sales growth, and labor efficiency.
• Forecast sales trends and align staffing and resources accordingly.
• Ensure consistent execution of operational standards and company initiatives.
• Oversee all aspects of daily store operations to ensure efficiency and profitability.
• Maintain a high standard of store readiness, presentation, and customer experience.
• Conduct regular walkthroughs to ensure operational excellence and consistency.
• Uphold safety standards and promote a strong safety-first culture.
• Lead, coach, and develop a high-performing and engaged team.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Inspire and motivate team members to meet both short- and long-term business goals.
• Build strong relationships through clear communication and emotional intelligence.
• Translate business goals into actionable store-level strategies.
• Partner with cross-functional teams to execute key initiatives.
• Encourage team involvement in problem-solving, process improvement, and ownership.
• Drive consistency in processes, policies, and procedures.

Skills

Strategic thinking

Team leadership

Financial management

Operational excellence

Communication skills

Emotional intelligence

Education

Bachelor’s degree in Business or related field

Tools

Retail systems

Job description

We are seeking a results-driven Store Manager to lead daily operations, drive financial performance, and build a high-performing team in a fast-paced retail environment.

This role is ideal for a hands-on leader who thrives on problem-solving, team development, and delivering an exceptional customer experience. You will be responsible for executing business strategies, achieving operational goals, and fostering a strong, people-first culture.

Operational & Financial Leadership

• Own store performance, including sales, margin, shrink, and operational metrics
• Develop and execute strategies to maximize profitability, sales growth, and labor efficiency
• Forecast sales trends and align staffing and resources accordingly
• Ensure consistent execution of operational standards and company initiatives

Store Operations Management

• Oversee all aspects of daily store operations to ensure efficiency and profitability
• Maintain a high standard of store readiness, presentation, and customer experience
• Conduct regular walkthroughs to ensure operational excellence and consistency
• Uphold safety standards and promote a strong safety-first culture

Team Leadership & Development

• Lead, coach, and develop a high-performing and engaged team
• Foster a culture of accountability, collaboration, and continuous improvement
• Inspire and motivate team members to meet both short- and long-term business goals
• Build strong relationships through clear communication and emotional intelligence

Strategic Execution & Continuous Improvement

• Translate business goals into actionable store-level strategies
• Partner with cross-functional teams to execute key initiatives
• Encourage team involvement in problem-solving, process improvement, and ownership
• Drive consistency in processes, policies, and procedures

What You Bring

• Proven ability to analyze problems, think strategically, and execute solutions
• Strong leadership experience with a track record of developing teams
• Experience managing financial performance, budgets, and operational metrics
• Ability to thrive in a fast-paced, high-growth retail environment
• Excellent communication, organization, and decision-making skills
• High emotional intelligence with the ability to influence and inspire others

Education & Experience

• Bachelor’s degree in Business, Management, or related field (preferred)
• 5+ years of retail leadership experience (Assistant Store Manager or higher)
• Experience managing high-volume retail operations
• Preferred: experience in warehouse, lumber, or large-format retail environments
• Strong familiarity with retail systems, technology, and operational tools

Key Skills & Attributes

• Strategic thinking with strong execution skills
• Ability to lead multiple priorities and teams simultaneously
• Strong cross-functional collaboration skills
• Excellent follow-through and problem resolution
• Positive, resilient mindset with a hands-on leadership style
• Sound judgment, professionalism, and discretion

Benefits

• Opportunity to lead and grow within a high-impact retail environment
• Collaborative, team-oriented culture
• Clear path for career advancement
• Competitive compensation and benefits package
• Competitive base salary + performance-based incentives
• Comprehensive benefits package (health, PTO, retirement, and more)