Retail Store Manager

INDIEHOUSE modern fragrances; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Performance-based bonus opportunity

Monthly healthcare stipend

Employee discount

Job summary

A luxury fragrance retailer is seeking an experienced Store Manager for their new location at Phipps Plaza in Atlanta. The role involves leading the team to create exceptional customer experiences and driving strong sales performance in a high-traffic setting. Candidates should have over 5 years of management experience, preferably in luxury or beauty sectors. This is an opportunity to shape how clients experience premium fragrance retail in a prestigious environment.

Qualifications

• 5+ years of retail management experience required.
• Background in luxury, beauty, or high-end hospitality preferred.
• Ability to serve high-expectation clientele.
• Strong record of driving sales performance.
• Experienced managing schedules and staffing accountability.

Responsibilities

• Lead and coach a retail team to create elevated customer experiences.
• Drive sales conversion in a high-traffic luxury setting.
• Maintain exceptional visual and operational standards.
• Hire and train hourly team members.
• Drive strong conversion in a high-traffic setting.
• Lead daily performance conversations and maintain visual/operational standards.
• Manage inventory flow and product presentation.
• Execute with independence and accountability.
• Represent INDIEHOUSE with luxury presentation in dress, communication, and behavior.
• Hire, train, and coach hourly team members; create schedules that support performance.
• Address performance issues early and professionally; foster a culture of ownership.

Skills

Retail management experience

Luxury presentation

Strong communication

Decision making

Organizational skills

Job description

INDIEHOUSE modern fragrances is redefining luxury fragrance retail.

We curate rare niche perfume houses from around the world and pair them with immersive, guided perfume‑making experiences. Our stores blend hospitality, artistry, education, and refined retail into something far more meaningful than a traditional fragrance counter.

We are launching a new high‑visibility location at Phipps Plaza, one of Atlanta’s most prestigious retail destinations.

This is a rare opportunity to lead a launch‑phase store in a premier luxury environment — and to grow with a brand actively expanding within the Atlanta market.

The Opportunity

Store Manager – Phipps Plaza

INDIEHOUSE modern fragrances

📍 Phipps Plaza – Atlanta, GA

🕒 Full‑Time | Retail Leadership

💼 Reports to: General Manager

The Store Manager at Phipps Plaza will lead one of our most visible Atlanta locations during an exciting expansion phase.

This role is for a polished, performance‑driven retail leader who understands:

• Luxury presentation matters
• Conversion matters
• Standards matter
• Brand presence matters

You will help establish INDIEHOUSE within a high‑traffic luxury setting and shape how new clients experience experiential fragrance retail.

This is not a maintenance role.

It is a leadership role at a pivotal growth moment.

Lead a Refined Guest Experience

• Create elevated, consultative interactions for discerning clientele
• Coach your team to move beyond transactions into connection
• Ensure workshops and retail experiences feel seamless and polished
• Build repeat clientele through relationship‑driven selling

Own the Business

• Drive strong conversion in a high‑traffic setting
• Lead daily performance conversations
• Maintain exceptional visual and operational standards
• Manage inventory flow and product presentation
• Execute with independence and accountability

Represent the Brand

• Serve as a confident ambassador of INDIEHOUSE
• Uphold luxury‑level presentation in dress, communication, and behavior
• Maintain professional relationships within the Phipps retail environment
• Protect and elevate the brand reputation at all times

Develop and Lead People

• Hire, train, and coach hourly team members
• Build schedules that support performance without burnout
• Address performance issues early and professionally
• Create a culture of ownership and pride

Who You Are

Experience

• 5+ years retail management experience
• Background in luxury, beauty, specialty retail, or high‑end hospitality preferred
• Comfortable serving high‑expectation clientele
• Strong record of driving measurable sales performance
• Experienced managing schedules and staffing accountability

Traits

• Polished and professional
• Organized and decisive
• Calm under pressure
• Strong communicator
• High personal standards
• Available 5 days per week, including at least one weekend day

You understand that leadership in a luxury setting requires both warmth and authority.

Compensation

• Salary range: commensurate with experience
• Performance‑based bonus opportunity
• Monthly healthcare stipend
• Employee discount

This role does not include employer‑sponsored health insurance but includes a healthcare stipend to support individual coverage.

Why Join INDIEHOUSE During Expansion?

You will:

• Lead a launch‑phase location in one of Atlanta’s most recognized retail destinations
• Play a key role in establishing and expanding the brand locally
• Work in an experiential, artistic retail environment — not commodity sales
• Contribute to the growth of a distinctive luxury concept

For the right leader, this is an opportunity to build something meaningful — and to grow as the brand expands.

This Role Is Not For You If:

• You prefer a low‑visibility retail environment
• You are uncomfortable with high standards and accountability
• You dislike working at least one weekend day
• You prefer direction over ownership