Store Manager - Palm Beach Luxury Flagship

Retail for the People; Florida; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary + Commission

Generous wardrobe allowance

Job summary

Retail for the People, a luxury fashion house, is launching a flagship in Palm Beach. We seek a Store Manager to lead the team, drive sales, curate brand presentation, and deliver world-class customer experiences at Royal Poinciana Plaza.

The ideal candidate is a charismatic, entrepreneurial leader with luxury retail experience, able to manage operations, VM, clienteling, and events, while building a high-performing local team and strong community presence.

Qualifications

• 2+ years Store Management experience within luxury fashion with minimum of 2M+ revenue under management (required)
• Previous bridal and/or fine jewelry experience (preferred)
• Experience leading, motivating, and developing teams to exceed sales targets (required)
• Strong understanding of retail operations, VM, clienteling, customer service excellence, and loss prevention (required)
• Familiarity with Shopify POS, RFID systems, Microsoft Office (preferred, not required)
• Ability to work a full-time retail schedule including weekends/evenings (required)
• A strong book of business within the West Palm Beach area (required)
• Currently located in the Palm Beach area and/or able to commute daily to Royal Poinciana Plaza (required)

Responsibilities

• Lead, coach, and inspire a passionate team to exceed sales, service, and operational expectations
• Deliver in-the-moment training, coaching, redirects, and development conversations
• Build a culture of accountability, empowerment, emotional intelligence, and excellence
• Own store KPIs, people management, inventory accuracy, and operational execution
• Ensure compliance with all processes, policies, and standards
• Maintain seamless daily operations across opening, closing, and reporting
• Create an elevated, intentional, high-touch customer experience that builds loyalty and repeat business
• Foster a client-first environment focused on connection, styling, and experiential retail
• Curate the store’s visual presentation to reflect the brand’s aesthetic and commercial priorities
• Ensure every detail—from merchandising to floor layouts—supports conversion, UPT, and AUR
• Partner with regional leadership to design and execute in-store events, activations, and influencer programming
• Leverage local relationships and your personal network to drive traffic, engagement, and cultural relevance
• Identify business opportunities and implement strategies to fuel long-term growth
• Achievement of sales, conversion, UPT, and AUR goals
• High levels of customer satisfaction, loyalty, and repeat engagement
• A cohesive, motivated, high-performing store team
• Consistent operational excellence and elevated brand presentation
• Strong local community presence and store-level cultural influence

Skills

Leadership

Sales leadership

Team development

Customer service excellence

Operational excellence

Tools

Shopify POS

RFID systems

Microsoft Office

Job description

Join this luxury fashion house who has built a devoted global following for its sophisticated and contemporary collection full of conversation worthy pieces.

As the brand plans it's next move into the sunny Floridian retail landscape, we are seeking a best-in-class Store Manager to build, lead, and elevate this new flagship location at the Royal Poinciana Plaza. This is a rare opportunity to help define a brand’s presence in one of the most influential fashion markets in the world. Our ideal candidate will naturally be a charismatic, stylistically confident leader who blends curatorial vision with intuitiveness and creativity.

This isn’t just a store manager role. It’s a ground-floor leadership position with enormous room for impact, ownership, and growth.

THE ROLE

As the Store Manager, you will be the heartbeat of the flagship—responsible for driving leadership, culture, customer experience, sales performance, operational excellence, and sophisticated brand presentation. You will build and coach a high-performing team while ensuring the store delivers a truly world-class retail experience. Making every visit feel like a creative project, not just making a purchase.

This role is ideal for an ambitious, entrepreneurial, high-touch leader with a track record in luxury fashion retail.

PROFILE OF THE IDEAL CANDIDATE

A seasoned retail professional with a passion for world-class customer experiences and fashion

A people-focused leader who inspires, develops, and elevates high-performing teams

Entrepreneurial and commercially minded, with proven sales leadership

Operationally excellent, detail-oriented, and unafraid to build from the ground up

Energized by fast-paced environments and capable of owning full-floor responsibility

KEY REQUIREMENTS

2+ years Store Management experience within luxury fashion with minimum of 2M+ revenue under management (required)

Previous bridal and/or fine jewelry experience (preferred)

Experience leading, motivating, and developing teams to exceed sales targets (required)

Strong understanding of retail operations, VM, clienteling, customer service excellence, and loss prevention (required)

Familiarity with Shopify POS, RFID systems, Microsoft Office (preferred, not required)

Ability to work a full-time retail schedule including weekends/evenings (required)

A strong book of business within the West Palm Beach area (required)

Currently located in the Palm Beach area and/or able to commute daily to Royal Poinciana Plaza (required)

WHAT YOU’LL OWN

Leadership & Culture

Lead, coach, and inspire a passionate team to exceed sales, service, and operational expectations

Deliver in-the-moment training, coaching, redirects, and development conversations

Build a culture of accountability, empowerment, emotional intelligence, and excellence

Operational Excellence

Own store KPIs, people management, inventory accuracy, and operational execution

Ensure compliance with all processes, policies, and standards

Maintain seamless daily operations across opening, closing, and reporting

Customer & Client Experience

Create an elevated, intentional, high-touch customer experience that builds loyalty and repeat business

Foster a client-first environment focused on connection, styling, and experiential retail

Visual Merchandising & Brand Presentation

Curate the store’s visual presentation to reflect the brand’s aesthetic and commercial priorities

Ensure every detail—from merchandising to floor layouts—supports conversion, UPT, and AUR

Business Growth & Community Activation

Partner with regional leadership to design and execute in-store events, activations, and influencer programming

Leverage local relationships and your personal network to drive traffic, engagement, and cultural relevance

Identify business opportunities and implement strategies to fuel long-term growth

SUCCESS METRICS

Achievement of sales, conversion, UPT, and AUR goals

High levels of customer satisfaction, loyalty, and repeat engagement

A cohesive, motivated, high-performing store team

Consistent operational excellence and elevated brand presentation

Strong local community presence and store-level cultural influence

WHY YOU’LL LOVE WORKING HERE

Store Leaders enjoy a suite of elevated benefits designed to support success, balance, creativity, and long-term career growth:

Competitive salary + Performance Based Commission

Generous monthly wardrobe allowance

We believe the strongest teams are diverse teams. We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership.