Retail Store Leader - Team Growth & Customer Experience

AT&T Mobility Services; Town of Queensbury (NY); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Employee discounts up to 50%

Job summary

AT&T Mobility Services in Queensbury, NY seeks an Assistant Store Manager to lead daily store operations alongside the store manager. You’ll guide merchandising, launches, and promotions while ensuring an extraordinary customer experience. You’ll mentor a team of retail sales consultants to achieve sales and service goals.

The role includes leadership training, performance coaching, and collaborating with stakeholders across initiatives to drive results and growth in a dynamic retail environment.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Excellent communication and leadership skills.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee all daily store operations in partnership with the store manager.
• Assist with merchandising and product launches and support sales objectives.
• Ensure customers receive an extraordinary experience with our products and services.
• Conduct outreach and promotional activities, including off-site events as needed.
• Coach a team of retail sales consultants to meet sales and service goals.

Skills

Communication

Leadership

Sales experience

Management experience

Planning and analysis

Wireless terminology

Stakeholder collaboration

Job description

AT&T Mobility Services in Queensbury, NY seeks an Assistant Store Manager to lead daily store operations alongside the store manager. You’ll guide merchandising, launches, and promotions while ensuring an extraordinary customer experience. You’ll mentor a team of retail sales consultants to achieve sales and service goals.

The role includes leadership training, performance coaching, and collaborating with stakeholders across initiatives to drive results and growth in a dynamic retail environment.