Retail Store Lead – Telecom & Customer Experience

AT&T; Town of Queensbury (NY); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee discounts

Job summary

AT&T in Queensbury, NY is seeking an Assistant Store Manager to partner with the store manager to oversee daily operations, merchandising, product launches, and promotions while delivering an exceptional customer experience.

You will coach a team of retail sales consultants, drive sales goals, coordinate off-site events, and contribute to leadership development. Salary ranges from $47,500 to $71,300 plus commissions, with extensive benefits and paid training.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Strong planning, analytical and problem-solving skills.
• Excellent communication and leadership skills.

Responsibilities

• Oversee daily retail store operations with store manager.
• Assist with merchandising, product launches, and promotions.
• Help meet and exceed sales objectives and ensure customer experience.
• Lead and coach a team of retail sales consultants.
• Coordinate outreach and off-site events.

Skills

Leadership

Communication

Sales experience

Team coaching

Analytical thinking

Stakeholder collaboration

Job description

AT&T in Queensbury, NY is seeking an Assistant Store Manager to partner with the store manager to oversee daily operations, merchandising, product launches, and promotions while delivering an exceptional customer experience.

You will coach a team of retail sales consultants, drive sales goals, coordinate off-site events, and contribute to leadership development. Salary ranges from $47,500 to $71,300 plus commissions, with extensive benefits and paid training.