Retail Store Leader - Growth & Guest Experience

Faherty Brand; Lake Forest (IL); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Descripción de la vacante

Faherty Brand in Illinois is seeking a retail leader to drive the store's execution of directives and standards. You will lead with a focus on People, Sales, Visual Merchandising and Operations, while maintaining positive brand representation and superior guest experiences.

You’ll manage cash, events, client outreach, and in-store processes, partnering with the leadership team to plan supply orders and ensure smooth operations across all channels.

Formación

• Multiple years leadership experience in a similar scope; hi-growth DTC retail brands preferred.
• Omnichannel awareness and ability to unite in-store and ecommerce experiences.
• Proficiency with technology and apps, including Google Suites and MS Office.

Responsabilidades

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store & team to ensure the success within your four walls.
• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards through strong visual presentation.
• Foster a positive atmosphere, recognize and highlight performance.
• Available when we are open for business, including nights, weekends, and holidays.

Conocimientos

Leadership experience

Omnichannel awareness

Tech proficient

Strong communication

Herramientas

Google Suites

MS Office

Descripción del empleo

Faherty Brand in Illinois is seeking a retail leader to drive the store's execution of directives and standards. You will lead with a focus on People, Sales, Visual Merchandising and Operations, while maintaining positive brand representation and superior guest experiences.

You’ll manage cash, events, client outreach, and in-store processes, partnering with the leadership team to plan supply orders and ensure smooth operations across all channels.