Retail Store Leader: Drive Service, Growth & Team

PetSmart; Daphne (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Job summary

PetSmart is seeking a dedicated Retail Store Manager to lead an exceptional team and ensure peak operational efficiency in the store. This role requires a passion for pets and people, focusing on enhancing the customer experience and driving financial results while maintaining high standards of store operations. As a key leader, you'll oversee all aspects of the store's performance and associate engagement, fostering a culture that values hard work, integrity, and empowerment.

Qualifications

• Must have 4-6 years of retail leadership or customer-focused experience.
• Strong written and verbal communication skills are necessary.
• Ability to react under pressure and maintain composure is critical.

Responsibilities

• Responsible for recruiting, hiring, and coaching store associates.
• Leads the pet parent experience and stores operational execution.
• Manages expenses such as labor and supplies.

Skills

Leadership

Communication

Commitment to Customer Service

Organizational Skills

Problem Solving

Education

4-6 years of retail leadership experience

Job description

PetSmart is seeking a dedicated Retail Store Manager to lead an exceptional team and ensure peak operational efficiency in the store. This role requires a passion for pets and people, focusing on enhancing the customer experience and driving financial results while maintaining high standards of store operations. As a key leader, you'll oversee all aspects of the store's performance and associate engagement, fostering a culture that values hard work, integrity, and empowerment.