Store Leader: Elevate Pet Care & Team Experience

PetSmart; New York (NY); On-site; USD 90,000 - 105,000; Full time

Benefits offered by this job

Health benefits: medical, dental, vision

401k

Tuition assistance

Associate discounts and perks

Paid time off for fulltime associates

Career pathing

Development opportunities

Job summary

At PetSmart, the Retail Store Manager plays a vital role in overseeing the safety and satisfaction of pets and customers alike. This position demands exceptional leadership, people management, and operational execution to ensure a thriving store environment that embodies the company's vision. Managers are expected to promote engagement and a positive culture, drive financial performance, and develop associates into leaders.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Proficiency in computer applications.
• Strong written and verbal communication skills.

Responsibilities

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching.
• Leads the associate and pet parent experience at all levels.
• Accountable for analyzing and responding to a variety of reporting.

Skills

Leadership

Communication

Organizational Skills

Problem Solving

Job description

At PetSmart, the Retail Store Manager plays a vital role in overseeing the safety and satisfaction of pets and customers alike. This position demands exceptional leadership, people management, and operational execution to ensure a thriving store environment that embodies the company's vision. Managers are expected to promote engagement and a positive culture, drive financial performance, and develop associates into leaders.