Retail Store Leader - Drive Sales & Service Excellence

The Exchange; Dover (DE); On-site; USD 43,000 - 52,000; Full time

Job summary

The Exchange in Dover, Delaware is seeking a seasoned retail operations manager to plan, direct, and improve store performance. This onsite role covers merchandising, selling, stocking, promotions, and reordering to meet Volume Standards while overseeing financials and personnel.

You will lead a team, set goals to maximize sales, SSR, productivity, and inventory turns, and ensure exceptional customer service.

Qualifications

• Three years of retail management experience within last five years.
• Or Bachelor's degree and one year of retail management experience within the last five years.
• Work Schedule – Onsite ( Dover AFB, DE )

Responsibilities

• Oversees the operations of a retail branch store.
• Establishes financial goals to maximize sales, profit, SSR, productivity, turns, and inventory.
• Evaluates and enhances customer service and customer satisfaction.
• Supervises, trains, develops, hires, and schedules associates for current positions and future growth.
• Performs other duties as assigned.

Skills

Retail management

Staff supervision

Education

Bachelor's degree

Job description

The Exchange in Dover, Delaware is seeking a seasoned retail operations manager to plan, direct, and improve store performance. This onsite role covers merchandising, selling, stocking, promotions, and reordering to meet Volume Standards while overseeing financials and personnel.

You will lead a team, set goals to maximize sales, SSR, productivity, and inventory turns, and ensure exceptional customer service.