Retail Store Leader: Drive Sales & Service

Hibbett, Inc.; Starkville (MS); On-site; USD 21,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Starkville, MS is seeking a Store Manager to lead the store's sales team and oversee daily operations to drive profitability. You will champion customer service, manage inventory, and coordinate with district leaders to execute the company strategy.

The role requires retail leadership experience, a passion for footwear and activewear, and strong communication skills to mentor staff and meet sales goals in a fast-paced environment.

Qualifications

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience. 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Responsibilities

• Drive store sales and sales goals, consistently focused on company growth.
• Manage assets by managing designated store.
• Direct and oversee sales efforts in the store; train and mentor associates.
• Monitor sales statistics, inventory and expenses to drive profit.
• Collaborate with District Sales Manager on policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of Sales Associates, Assistant Managers and Managers in Training.
• Handle recruiting, hiring, training, discipline, and evaluation; manage payroll and schedules.
• Maintain security for the store; partner with Asset Protection to prevent theft.
• Inform District Sales Manager about inventory movement and drive inventory goals.
• Implement marketing and advertising plans and stay aware of customer trends.
• Stay informed on competition and community events to leverage opportunities.
• Provide extraordinary customer service as outlined in the customer service manual.

Skills

Retail experience

Footwear expertise

Sales team leadership

Customer service

Communication skills

Fast-paced environment

Analytical thinking

Problem solving

Leadership

Interpersonal skills

Education

Bachelor's degree in business or related field

Job description

Hibbett Retail, Inc. in Starkville, MS is seeking a Store Manager to lead the store's sales team and oversee daily operations to drive profitability. You will champion customer service, manage inventory, and coordinate with district leaders to execute the company strategy.

The role requires retail leadership experience, a passion for footwear and activewear, and strong communication skills to mentor staff and meet sales goals in a fast-paced environment.