Retail Store Leader: Customer Experience & Ops

Ziegler's Ace; Roscoe Township (IL); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Paid Time Off

401K with company match

Employee discounts

Employee Referral Bonus

Job summary

A well-established hardware retailer is seeking an Assistant Store Manager to oversee daily operations and enhance customer service quality. The ideal candidate will be a proven leader with retail management experience, capable of developing a strong team in a collaborative environment. Responsibilities include managing inventory, driving sales, and ensuring customer satisfaction. This role offers competitive pay, a supportive work environment, and opportunities for professional growth. Join us and make a difference in our community!

Qualifications

• Minimum 2 years of proven retail management experience.
• Demonstrated leadership and team-building skills.
• Exceptional communication and interpersonal abilities.

Responsibilities

• Manage the entire store team and ensure exceptional customer service.
• Oversee daily store operations including scheduling and inventory management.
• Engage with customers and resolve complex issues as they arise.

Skills

Leadership

Customer service

Communication

Problem-solving

Organizational skills

MS Word proficiency

Excel proficiency

Education

High school diploma

Job description

A well-established hardware retailer is seeking an Assistant Store Manager to oversee daily operations and enhance customer service quality. The ideal candidate will be a proven leader with retail management experience, capable of developing a strong team in a collaborative environment. Responsibilities include managing inventory, driving sales, and ensuring customer satisfaction. This role offers competitive pay, a supportive work environment, and opportunities for professional growth. Join us and make a difference in our community!