Retail Store Leader - Customer Experience & Ops

Lids; Cedar Park (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employer-paid disability, life, AD&D,

Employee Assistance Program

Job summary

Lids is seeking an Assistant Store Manager for our Cedar Park, TX location. You will lead daily store operations, coach team members, and ensure outstanding customer experiences in a fast-paced retail environment.

You will drive sales, manage scheduling, and uphold policy standards while maintaining a welcoming, inclusive team culture. This role reports to the Store Manager and offers growth opportunities within Lids.

Qualifications

• Strong interpersonal and communication skills with a focus on customer service.
• Proven ability to drive sales and manage store performance.
• Experience leading a team and training staff.

Responsibilities

• Act as manager on duty and supervise store staff.
• Lead customer experience initiatives and ensure high service standards.
• Oversee store operations, scheduling, and compliance with policies.

Skills

Interpersonal skills

Sales-driven

Leadership

Communication

Tools

MPOS system

Job description

Lids is seeking an Assistant Store Manager for our Cedar Park, TX location. You will lead daily store operations, coach team members, and ensure outstanding customer experiences in a fast-paced retail environment.

You will drive sales, manage scheduling, and uphold policy standards while maintaining a welcoming, inclusive team culture. This role reports to the Store Manager and offers growth opportunities within Lids.