Retail Store Leader: Boost Sales & Customer Experience

T-Mobile; Keokuk (IA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Job summary

T-Mobile USA, Inc. is seeking a Store Manager to oversee all operations of a retail store, drive customer engagement, and achieve sales goals.

You will lead hiring, scheduling, training, and coaching to maintain high standards and a productive store environment. Responsibilities include managing staffing, scheduling, marketing, loss prevention, and labor controls, while monitoring sales, inventory and program execution.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Retail management

Customer service

Team leadership

Scheduling

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store Manager to oversee all operations of a retail store, drive customer engagement, and achieve sales goals.

You will lead hiring, scheduling, training, and coaching to maintain high standards and a productive store environment. Responsibilities include managing staffing, scheduling, marketing, loss prevention, and labor controls, while monitoring sales, inventory and program execution.