Retail Store Lead – Team & Ops Coach

Sugarboo & Co; Las Vegas (NV); On-site; USD 42,000 - 55,000; Full time

Job summary

Sugarboo & Co is seeking a front-line leader to oversee its Las Vegas retail team at Grand Canal. You will supervise sales associates, adjust schedules for efficiency, and lead staff training to ensure outstanding customer experiences.

The role requires strong leadership, excellent communication, and the ability to manage performance while delivering on store targets in a fast-paced environment.

Qualifications

• Experience in retail or customer service roles.
• Ability to thrive in a fast-paced environment.
• Strong written and verbal communication skills.
• Demonstrated leadership and people-management abilities.

Responsibilities

• Supervise a team of retail sales associates.
• Adjust daily schedules to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for forecasting.
• Resolve escalated customer complaints.

Skills

Leadership

Customer service

Communication

Team supervision

Scheduling

Job description

Sugarboo & Co is seeking a front-line leader to oversee its Las Vegas retail team at Grand Canal. You will supervise sales associates, adjust schedules for efficiency, and lead staff training to ensure outstanding customer experiences.

The role requires strong leadership, excellent communication, and the ability to manage performance while delivering on store targets in a fast-paced environment.