Retail Store Lead: Leadership, Merch & Customer Experience

DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in Philadelphia. The role involves assisting the Store Manager with daily operations, managing staff performance, and ensuring outstanding customer service. Candidates must have at least one year of retail management experience and demonstrate strong interpersonal and analytical skills. The position requires flexibility in scheduling and the ability to work in a dynamic environment with potential travel across multiple locations.

Qualifications

• Solid knowledge of business and excellent command of the English language.
• High level of interpersonal skills for sensitive situations.
• Ability to think strategically, plan, and organize effectively.
• Ability to exercise discretion and independent judgment.

Responsibilities

• Assist Store Manager with daily retail operations.
• Ensure compliance with company policies and procedures.
• Model leadership to gain commitment to store goals.
• Assist with recruitment, training, and development of staff.
• Monitor performance and provide feedback on evaluations.
• Manage expenses and inventory effectively.
• Ensure customer service standards are upheld.

Skills

Interpersonal skills

Analytical ability

Project management

Time management

Microsoft Office skills

Education

Minimum of one year in retail management

Job description

DTLR, Inc. is seeking an Assistant Store Manager in Philadelphia. The role involves assisting the Store Manager with daily operations, managing staff performance, and ensuring outstanding customer service. Candidates must have at least one year of retail management experience and demonstrate strong interpersonal and analytical skills. The position requires flexibility in scheduling and the ability to work in a dynamic environment with potential travel across multiple locations.