Retail Sales & Customer Experience Lead

DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

DTLR, Inc. is seeking a dedicated Full-Time Associate in Philadelphia. This role involves assisting the management team, providing excellent customer service, and driving sales. Responsibilities include maintaining store standards, building customer relationships, and enforcing company policies. Candidates should have a high school diploma and ideally prior retail experience. The position offers flexibility aligning with customer demands while enforcing loss prevention strategies and ensuring a positive shopping experience.

Qualifications

• Excellent command of the English language for communication.
• Ability to take charge in the absence of management.
• Open availability and flexibility to meet customer demands.
• Proven track record in teamwork and responsibility handling.
• Willingness to work in multiple stores within the district.

Responsibilities

• Assist in daily store operations and customer service.
• Support store management with various tasks.
• Help maintain a neat and orderly sales environment.
• Monitor loss prevention policies and security measures.

Skills

Customer service

Fashion knowledge

Leadership

Team collaboration

Education

High school diploma or equivalent

Job description

DTLR, Inc. is seeking a dedicated Full-Time Associate in Philadelphia. This role involves assisting the management team, providing excellent customer service, and driving sales. Responsibilities include maintaining store standards, building customer relationships, and enforcing company policies. Candidates should have a high school diploma and ideally prior retail experience. The position offers flexibility aligning with customer demands while enforcing loss prevention strategies and ensuring a positive shopping experience.