Retail Store Lead - Growth, Service & Leadership

Cotton On Group; Irvine (CA); On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

50% off Cotton On Group Brands

Career growth (local & global)

Wellness support 24/7

Family discounts

Make a positive difference

Job summary

Cotton On Group is hiring a part-time Key Holder in California. You will open/close the store, lead the team, and deliver exceptional customer service while processing transactions efficiently. The role includes inventory, merchandising, and loss-prevention responsibilities in a fast-paced retail environment.

Ideal candidates have 1+ year of retail leadership experience, solid communication skills, and the ability to work a flexible schedule including evenings and weekends. 18+ required.

Qualifications

• High school diploma or equivalent.
• Minimum of 1+ years of retail sales experience.
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members.

Responsibilities

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Skills

Retail experience

Team collaboration

Retail principles

Flexible schedule

Communication skills

18+ age requirement

Education

High school diploma or equivalent

Job description

Cotton On Group is hiring a part-time Key Holder in California. You will open/close the store, lead the team, and deliver exceptional customer service while processing transactions efficiently. The role includes inventory, merchandising, and loss-prevention responsibilities in a fast-paced retail environment.

Ideal candidates have 1+ year of retail leadership experience, solid communication skills, and the ability to work a flexible schedule including evenings and weekends. 18+ required.