Retail Store Lead – Fashion, Customer Experience & Ops

Dry Goods USA; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Dry Goods USA in Fort Wayne, IN is seeking an Assistant Store Manager to support the Store Manager with daily operations, opening and closing procedures, visual merchandising, and maintaining an organized sales floor. This role requires hands-on leadership on the shop floor, coaching sales associates, and ensuring friendly, attentive service to every guest.

You will monitor inventory, assist with scheduling and staffing decisions, participate in loss prevention, and help drive sales goals while

Qualifications

• Customer-focused with a commitment to service.
• Strong communication with customers, team, and leadership.
• Experience in store operations and team leadership.
• Familiarity with loss prevention and inventory processes.
• High school diploma required; business/retail management is a plus.

Responsibilities

• Assist the Store Manager with daily store operations.
• Open/close procedures, merchandising, and floor upkeep.
• Coach sales associates and uphold customer service standards.
• Monitor inventory and support scheduling and staffing.
• Contribute to loss prevention and performance tracking.

Skills

Customer focus

Communication

Store management

Loss prevention

Supervisory experience

Flexible schedule

Leadership

Problem-solving

Math and computer skills

Education

High school diploma

Business/retail management education

Tools

POS systems

Inventory software

Job description

Dry Goods USA in Fort Wayne, IN is seeking an Assistant Store Manager to support the Store Manager with daily operations, opening and closing procedures, visual merchandising, and maintaining an organized sales floor. This role requires hands-on leadership on the shop floor, coaching sales associates, and ensuring friendly, attentive service to every guest.

You will monitor inventory, assist with scheduling and staffing decisions, participate in loss prevention, and help drive sales goals while