Retail Store Lead - Elevate Sales and Service

Jaizai Investment Inc; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Jaizai Investment Inc invites applicants for a Retail Store Assistant Manager to organize and run our retail locations. You will lead the sales team, ensure customer satisfaction, and support the store manager as needed.

Key duties include supervising staff, training, inventory planning, visual merchandising, reporting on sales, and resolving customer issues promptly. This on-site role requires strong communication skills and a customer-first mindset to drive store performance.

Responsibilities

• Strong communication and interpersonal skills to effectively lead staff, help customers and work with upper management
• Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
• Presentation skills and knowledge of best visual and marketing display practices
• Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
• Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
• In-depth knowledge of the store’s merchandise, its exact location and its prices
• Supervise and train staff
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals
• Purchase inventory based on current trends, availability of new products and customer interest
• Display merchandise to maximize purchasing appeal
• Organize sales and product demonstrations
• Write sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances

Job description

Jaizai Investment Inc invites applicants for a Retail Store Assistant Manager to organize and run our retail locations. You will lead the sales team, ensure customer satisfaction, and support the store manager as needed.

Key duties include supervising staff, training, inventory planning, visual merchandising, reporting on sales, and resolving customer issues promptly. This on-site role requires strong communication skills and a customer-first mindset to drive store performance.