Retail Store Lead — Drive Sales & Service Excellence

Swatch; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Excellent health, dental and vision

401(k) with employer match

Life insurance & LTD

Paid time off (PTO)

Holiday pay

Employee product discount

Internal transfer and growth potential

$500 Employee Referral Bonus

Job summary

Swatch is seeking a seasoned Store Manager for its flagship Swatch Store at 1535 Broadway, New York, NY 10036. The role focuses on driving sales, delivering exceptional customer service, and leading a high-performing team to meet store objectives.

As a key leader, you will manage daily store operations, maintain visual merchandising, and develop staff while safeguarding company assets in a fast-paced environment. The position offers growth within a globally recognized brand.

Qualifications

• 3–5 years of experience in an Assistant Manager position in specialty retail.
• Team-oriented with a proactive attitude.
• Creative problem solving in a fast-paced environment.
• Sense of responsibility and accountability.

Responsibilities

• Drives sales and supports sales objectives.
• Performs daily activities of operating a specialty retail store.
• Directs a cohesive and high-functioning team with the Store Manager.
• Sets a superior level of customer service and sales volume.
• Maintains visual merchandising standards.
• Develops and motivates staff; leads by example.
• Protects cash, inventory, and other assets per guidelines.

Skills

Drives sales

Team collaboration

Customer service

Merchandising

Staff development

Job description

Swatch is seeking a seasoned Store Manager for its flagship Swatch Store at 1535 Broadway, New York, NY 10036. The role focuses on driving sales, delivering exceptional customer service, and leading a high-performing team to meet store objectives.

As a key leader, you will manage daily store operations, maintain visual merchandising, and develop staff while safeguarding company assets in a fast-paced environment. The position offers growth within a globally recognized brand.