Retail Store Lead - Customer Experience & Ops

R301US Hibbett Retail, Inc.; Port Saint Lucie (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Port Saint Lucie, FL is seeking an Assistant Manager in Operations to support the Store Manager with daily store responsibilities, merchandising, scheduling, and customer service.

This role requires retail experience, strong communication, and the ability to lead in the Store Manager's absence. The position pays $16.50 per hour and reports to the Store Manager.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.

Responsibilities

• Assist Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibilities in Store Manager's absence.
• Assist in recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers in all departments.
• Monitor inventory, sales, and expenses to help profitability.
• Promote and sell services and merchandise offered by the store.
• Maintain extraordinary customer service per the customer service manual.

Skills

Retail experience

Customer service

Communication

Team leadership

Job description

R301US Hibbett Retail, Inc. in Port Saint Lucie, FL is seeking an Assistant Manager in Operations to support the Store Manager with daily store responsibilities, merchandising, scheduling, and customer service.

This role requires retail experience, strong communication, and the ability to lead in the Store Manager's absence. The position pays $16.50 per hour and reports to the Store Manager.