Retail Store Lead: Customer Experience & Operations

Gap; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

Employee stock purchase plan

Medical, dental, vision and life insurance

Job summary

A leading clothing retailer in Asheville is looking for dedicated individuals to support store leadership in delivering exceptional customer experiences. Responsibilities include modeling effective selling behaviors, educating customers on loyalty programs, and collaborating with team members to meet operational goals. Ideal candidates demonstrate flexibility, effective communication, and a proactive approach to improvement. This role offers generous employee benefits including discounts and paid time off.

Qualifications

• Ability to utilize technology effectively to engage with customers and team to meet goals.
• Demonstrate interest and initiative towards continuous improvement and growth.
• Agreeable to work a flexible schedule to meet the needs of the business.

Responsibilities

• Act as a role model to employees to support selling behaviors.
• Promote customer loyalty by educating customers about loyalty programs.
• Support sales leader during non-peak hours with customer focus.
• Ensure all compliance standards are met.

Skills

Effective communication

Technological engagement

Flexibility in scheduling

Customer service

Job description

A leading clothing retailer in Asheville is looking for dedicated individuals to support store leadership in delivering exceptional customer experiences. Responsibilities include modeling effective selling behaviors, educating customers on loyalty programs, and collaborating with team members to meet operational goals. Ideal candidates demonstrate flexibility, effective communication, and a proactive approach to improvement. This role offers generous employee benefits including discounts and paid time off.