Retail Store Lead: Customer Experience & Growth

Galtsand; Florida; Sur place; USD 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Résumé du poste

Galtsand is seeking a Retail Store Associate to deliver a premium in-store experience. You will assist shoppers, share product knowledge, and help customers find the right fit while contributing to daily store operations and sales performance.

The role requires a friendly, dependable, customer-first mindset, strong communication, and an interest in apparel and outdoor lifestyle brands. This on-site position offers growth opportunities and a dynamic team environment.

Qualifications

• Prior experience in fashion retail preferred.
• Strong leadership and team management skills.
• Proven ability to drive sales and build a customer base through effective marketing and networking.
• Excellent communication and interpersonal skills.
• Passionate about fashion and staying updated with trends.

Responsabilités

• Open and close the store, ensuring smooth daily operations.
• Lead, train, and motivate store associates to meet and exceed sales targets.
• Engage with customers to identify needs and provide exceptional service.
• Promote products to drive sales and maximize opportunities.
• Maintain store cleanliness and merchandising standards; oversee visual displays.
• Host local events to promote the brand and products and report daily sales progress.

Connaissances

Customer service

Leadership

Sales

Communication

Outils

POS system

Description du poste

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Galtsand is a heritage outdoor and athleisure brand built on quality, craftsmanship, and everyday wearability. We are looking for friendly, dependable Retail Store Associates who enjoy connecting with customers and creating a welcoming in-store experience. In this role, you will support daily store operations by assisting shoppers on the sales floor, sharing product knowledge, helping customers find the right fit and style, and contributing to sales through thoughtful service. You will also help maintain store organization and cleanliness, assist with restocking and merchandising, process inventory, and operate the register with accuracy and care. The ideal candidate has a positive, customer-first mindset, strong communication skills, and a genuine interest in apparel, outdoor lifestyle, or sport-inspired brands.

What You’ll Be Responsible For:

• Opening and closing the store, ensuring smooth daily operations
• Managing, training, and motivating store associates to meet and exceed sales targets
• Engaging with customers to identify their needs and provide exceptional service
• Driving sales by actively promoting products and maximizing sales opportunities
• Providing exceptional customer service and ensure a premium shopping experience for all customers.
• Developing and implementing local marketing strategies to increase store traffic and sales
• Monitoring inventory levels and coordinate with the head office to ensure optimal stock levels
• Maintaining the cleanliness and visual standards of the store
• Operating the point-of-sale (POS) register and email systems
• Host events within our store or nearby locations to promote our brand and products
• Reporting daily sales progress to management
• Utilizing a strong network and community connections to enhance brand visibility and customer engagement
• Providing leadership and guidance to the team
• Motivating and managing employees to achieve sales targets
• Conducting employee development and training sessions
• Monitoring inventory levels and coordinate floor replenishment
• Driving sales through effective customer service
• Overseeing visual merchandising and apparel display standards
• Leveraging your extensive experience and connections to attract and retain a loyal customer base.
• Oversee all day-to-day operations of the retail storefront.

What You’ll Bring:

• Positive attitude and strong customer service skills
• Ability to adapt to changing situations and prioritize tasks
• Effective communication skills, both verbal and written
• Prior experience in retail sales preferred
• Ability to lift and move objects weighing up to 15 pounds
• Demonstrated leadership abilities
• Proficiency in sales management techniques
• Strong employee orientation and training skills
• Basic math skills for inventory management
• Prior experience in retail management preferred
• Knowledge of stock control procedures
• Ability to drive sales growth
• Proficient in administrative tasks related to supervisory roles
• Familiarity with retail sales processes

Qualifications:

• Preferred experience of 1 year in a similar role within the fashion retail industry
• Strong leadership and team management skills
• Proven ability to drive sales and build a customer base through effective marketing and networking
• Excellent communication and interpersonal skills
• Passionate about fashion and staying updated with the latest industry trends
• Ability to plan and execute promotional events and activities

Shift:

• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Weekend
• Monday to Friday

Location:

• Wellington, FL 33414 (Required)