Retail Store Lead — Customer Experience & Growth

Janie and Jack; Orlando (FL); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Competitive PTO

401(k) with company matching

Medical, dental, vision, and life ins.

Employee Assistance Program

Fun work environment

Descripción de la vacante

Janie and Jack LLC in Orlando is seeking an Assistant Store Manager to lead the team, drive sales, and deliver an engaging shopping experience for customers. You will support the General Manager in day-to-day operations and help motivate staff to meet KPI targets.

This role requires 2-4 years of retail leadership, a focus on coaching, merchandising, and customer service, and the ability to recruit and train team members.

Formación

• 2-4 years retail sales experience with management experience.
• Demonstrated leadership in achieving sales and profits.
• Training skills to elevate product knowledge and selling skills.
• Experience implementing merchandising strategies and changing visual sets.

Responsabilidades

• Supports General Manager in managing day-to-day store operations to meet KPIs.
• Cooperates with General Manager to develop action plans and timelines.
• Motivates and coaches staff to improve selling opportunities and build relationships.
• Creates and implements visual and merchandising strategies to increase sales.
• Utilizes tools to enhance the customer experience.
• Thrives in change and generates ideas to grow the business.
• Drives hourly, daily, weekly goals through omni selling and business acumen.
• Fosters a positive, diverse, inclusive, and productive store environment.
• Supports recruiting and developing the team based on business needs.
• Identifies training needs and delivers tailored plans with the GM.
• Other duties as assigned.

Conocimientos

Leadership

Sales

Customer service

Coaching

Team management

Communication

Training

Recruiting

Descripción del empleo

Janie and Jack LLC in Orlando is seeking an Assistant Store Manager to lead the team, drive sales, and deliver an engaging shopping experience for customers. You will support the General Manager in day-to-day operations and help motivate staff to meet KPI targets.

This role requires 2-4 years of retail leadership, a focus on coaching, merchandising, and customer service, and the ability to recruit and train team members.