Retail Store Lead — Assistant Manager, Sales & Service

AT&T; New York (NY); Hybrid; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical coverage

401(k)

Tuition reimbursement

Paid time off

Parental leave

Disability benefits

Life insurance

Employee discounts

Job summary

AT&T in Forest Hills, New York, seeks an Assistant Retail Store Manager to partner with the store manager in daily operations and team leadership. You will coach a team of sales consultants, support merchandising and product launches, and drive toward sales and service excellence in a dynamic retail environment.

The role emphasizes strategic thinking, collaboration with stakeholders, and a commitment to exceptional customer experiences.

Qualifications

• 3+ years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Strong planning, analytical and problem-solving skills.
• Familiarity with wireless terminology and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Manage and develop a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches to drive performance.
• Aim to meet and exceed sales objectives while delivering an extraordinary customer experience.

Skills

Excellent communication

Leadership

Collaboration

Strategic thinking

Job description

AT&T in Forest Hills, New York, seeks an Assistant Retail Store Manager to partner with the store manager in daily operations and team leadership. You will coach a team of sales consultants, support merchandising and product launches, and drive toward sales and service excellence in a dynamic retail environment.

The role emphasizes strategic thinking, collaboration with stakeholders, and a commitment to exceptional customer experiences.