Retail Store Lead

Aurum Wireless; Eden Prairie (MN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Company parties

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Job summary

Aurum is seeking a Store Lead to own a wireless sales operation inside a major retail location. You will coach and develop the team, recruit new talent, schedule coverage, and drive daily execution with a focus on customer experience and sales results.

This role demands hands-on leadership, accountability for performance, and the ability to communicate effectively with retail management. Weekend availability and reliable transportation are required.

Qualifications

• Proven sales or customer-facing experience.
• Ability to coach and motivate others.
• Confidence holding people accountable.
• Strong organization and communication skills.
• Ability to operate without constant supervision.
• Calm and decisive judgment in retail situations.
• Willingness to recruit and develop talent.
• Reliable transportation to multiple locations as needed.
• Weekend availability to cover store needs.
• High ethical and customer-service standards.

Responsibilities

• Daily execution inside the assigned location.
• Individual and team sales performance management.
• Representative coaching and development of staff.
• Store scheduling and coverage planning.
• Recruiting and onboarding support for new hires.
• Sales and compliance reporting.
• Customer experience and issue resolution.
• Communication with retail management.
• Professional presentation of the team and location.

Skills

Sales or customer-facing experience

Coaching and mentoring

Accountability

Organization and communication

Independent work

Calm and decisive judgment

Talent recruitment

Reliable transportation

Weekend availability

Customer-service standards

Job description

Benefits:

• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Profit sharing
• Training & development
• Vision insurance

Aurum is selecting a producing Store Lead to take ownership of a wireless sales operation inside an established big-box retail location.

Our Store Leads do not manage from the sidelines. They establish the standard, coach their people, recruit new talent, protect the retail relationship, solve problems, and sell alongside their teams.

This position is designed for a leader who wants genuine ownership and measurable responsibility.

WHAT YOU WILL OWN

• Daily execution inside the assigned location
• Individual and team sales performance
• Representative coaching and development
• Store scheduling and coverage
• Recruiting and onboarding support
• Sales and compliance reporting
• Customer experience and issue resolution
• Communication with retail management
• Professional presentation of the team and location

THE AURUM LEADERSHIP STANDARD

When performance falls behind, the Store Lead is expected to identify the cause, establish a recovery plan, coach the team, increase activity, and personally contribute to the solution.

Store Leads are evaluated on more than their own production. Success includes developing representatives, maintaining stable staffing, protecting customer quality, and creating a store that can perform consistently.

WHO WE SELECT

• Proven sales or customer-facing experience
• Ability to coach and motivate others
• Confidence holding people accountable
• Strong organization and communication skills
• Ability to operate without constant supervision
• Calm and decisive judgment
• Willingness to recruit and develop talent
• Reliable transportation
• Weekend availability
• High ethical and customer-service standards

THE PATH FORWARD

Aurum is building a leadership structure that extends beyond a single store. Successful Store Leads may be considered for Associate Director and broader market leadership opportunities.

Selected candidates will receive complete position, training, and advancement details during the interview process.