Retail Store Key Holder

Marion-Goodwill-Industries-Inc; Westerville (OH); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Competitive Pay

Leadership Opportunity

Mission-Driven Impact

Job summary

Marion Goodwill Industries in Westerville, OH is seeking a Store Keyholder to support daily store operations and supervise a team of associates. You will help lead a group of staff, drive sales, and ensure an outstanding customer and donor experience.

You will assist with training, coaching, and overseeing cash handling, opening/closing duties, and daily operations. This role offers leadership growth, competitive pay, and a strong mission-driven environment.

Qualifications

• 2+ years of leadership or supervisory experience (retail preferred).
• High school diploma or GED required.
• Strong communication, problem-solving, and leadership skills.
• Ability to work flexible schedules, including evenings and weekends.
• Reliable transportation and commitment to a drug-free workplace.
• Comfortable standing, bending, and lifting up to 40 lbs. regularly.

Responsibilities

• Deliver exceptional customer service to donors, shoppers, and team members
• Assist with training, coaching, and supervising store associates
• Oversee cash handling, opening/closing duties, and daily operations
• Support scheduling, payroll tracking, and labor management
• Maintain proper handling and processing of donations to maximize value
• Ensure the store meets image, safety, and operational standards
• Monitor inventory, stock shelves, and ensure merchandise displays are appealing
• Participate in loss prevention, reporting, and facility upkeep
• Stay informed on industry trends and competitive pricing to maximize sales

Skills

Leadership

Customer Service

Communication

Problem Solving

Schedule Flexibility

Team Supervision

Reliable Transportation

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Store Key Holder

DGR Retail Regular Full Time Westerville, Westerville, OH, US 1 Attachments

Salary Range: $14.50 To $17.50 Hourly

Store Keyholder – Marion Goodwill Industries

Competitive Pay | Leadership Opportunity | Mission-Driven Impact

About Us

At Marion Goodwill Industries, we believe in the power of work to change lives. Every donation and purchase help fund job training, education, and community programs across our region. Join a mission-driven organization where you can grow, lead, and make a real difference.

The Opportunity

We’re seeking a Store Keyholder to support the daily operations of our store while assisting in team supervision. In this role, you’ll help lead a group of associates, drive sales performance, and ensure an outstanding customer and donor experience.

What You’ll Do

Deliver exceptional customer service to donors, shoppers, and team members

Assist with training, coaching, and supervising store associates

Oversee cash handling, opening/closing duties, and daily operations

Support scheduling, payroll tracking, and labor management

Maintain proper handling and processing of donations to maximize value

Ensure the store meets image, safety, and operational standards

Monitor inventory, stock shelves, and ensure merchandise displays are appealing

Participate in loss prevention, reporting, and facility upkeep

Stay informed on industry trends and competitive pricing to maximize sales

Why You’ll Love It Here

Competitive hourly pay

Career advancement and leadership development opportunities

Paid time off and floating holidays (with tenure)

Ongoing training and skill-building

Comprehensive wellness and support services, life coaching, and education

Be part of a mission-driven organization making an impact in the community

What We’re Looking For

2+ years of leadership or supervisory experience (retail preferred)

High school diploma or GED required

Strong communication, problem-solving, and leadership skills

Ability to work flexible schedules, including evenings and weekends

Reliable transportation and commitment to a drug-free workplace

Comfortable standing, bending, and lifting up to 40 lbs. regularly