Retail Store GM: Lead Growth, Service & Team

Athleta; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Merchandise discount

Generous Paid Time Off

Volunteer hours

401(k) with match

Employee stock purchase plan

Medical, dental, vision, life保险

Job summary

Athleta in Dallas seeks an experienced General Manager to lead store teams and drive profitable growth while delivering a best-in-class customer experience. You will translate brand vision into store execution, coach staff, manage operations, and ensure the store meets key financial and service metrics.

The role requires 3–5 years of retail leadership, strong communication, and a track record of achieving results.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• Ability to travel as required.

Responsibilities

• Analyze results, identify opportunities, and drive KPIs with leadership.
• Forecast and schedule to drive profitable sales.
• Manage store budget for daily operations supporting P&L.
• Build productive teams through sourcing and development.
• Coach and provide feedback to improve performance.
• Teach and train to build capabilities.
• Lead SOP implementation and initiatives.
• Create an inclusive environment.
• Maximize efficiencies and productivity with action plans.
• Perform Service Leader duties.
• Represent the brand and monitor competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Skills

Retail leadership

Customer service

Communication skills

Time management

Education

Bachelor's degree or equivalent

Job description

Athleta in Dallas seeks an experienced General Manager to lead store teams and drive profitable growth while delivering a best-in-class customer experience. You will translate brand vision into store execution, coach staff, manage operations, and ensure the store meets key financial and service metrics.

The role requires 3–5 years of retail leadership, strong communication, and a track record of achieving results.