Retail Store Gas/Pump Manager

Cain Petroleum; Portland (OR); On-site; USD 23,000 - 30,000; Full time

Job summary

Cain Petroleum is seeking a gas station team member with supervisory experience to assist the store manager and deliver exemplary customer service. Responsibilities include fueling vehicles, handling payments, and ensuring policy compliance.

The role may involve propane dispensing at applicable stations, DEQ reporting, and coordinating with vendors. The ideal candidate has prior fuel/gas station experience and at least one year in a supervisory or management-related role.

Qualifications

• Experience in fuel/gas station environment is required.
• One year of related experience and/or training in management or supervisory role is required.

Responsibilities

• Assist store manager and provide excellent customer service.
• Perform daily DEQ inspections and maintain reporting requirements.
• Ensure adherence to established policies and procedures.
• Maintain beverage display inventory and assist with vendor relations.
• Greet customers and provide prompt, courteous service.
• Activate pumps and dispense fuel with correct grade and quantity; provide receipts.
• Handle payments, mostly credit cards; direct other payments to Cashier.
• Report maintenance concerns and safety issues.
• Dispense propane where applicable; perform general cleaning and wash windshields.
• Maintain punctual attendance and work collaboratively in a team.

Skills

Customer service

Training

Compliance

Education

Gas station experience

Supervisory experience

Job description

This position is responsible for assisting the store manager and providing excellent customer service while fueling vehicles with requested fuel grades by performing the following duties.

Essential Duties:

• Responsible for training new gas attendants.
• Complete daily DEQ inspection and maintain daily DEQ reporting requirements.
• Ensure adherence and compliance with established policies, procedures, and processes.

Job Duties:

• Maintain inventory in beverage displays.
• Assist with vendor relations.
• Greets customers, answers questions and provides prompt, courteous service.
• Activates pumps and fills customers fuel tanks with correct grade and amount of fuel and providing receipts of sales.
• Responsible for all payments transactions with customers, mainly credit card transactions and directing all other forms of payment to Cashier.
• Reporting all maintenance concerns.
• Dispenses propane for customers (may not be applicable at all stations).
• Completes assigned cleaning responsibilities.
• Washes windshields.
• Reports any suspicious activity to direct supervisor and authorities, if needed.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from supervisor / district coordinator.
• Maintains Chevron Customer First Standards.
• Closes store when needed.
• Other duties as assigned.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Qualifications:

• Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education & Experience:

• Previous experience and/or training in fuel/gas station environment is required.
• One year of related experience and/or training in management, assistant management or supervisory role is required.

Certificates, Licenses and/or Registrations:

• This position does not require any certificates, licenses, or registrations.

Travel Requirement:

• This position does not require travel.

Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills:

• Has the minimal skills necessary to operate a computer.
• Can log on to a computer system, navigate in windows, perform simple tasks within applications and enter information into a database.

Reasoning Ability:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands & Work Environment:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee must frequently lift and/or move up to 10 pounds. The employee is frequently required to stand, walk, sit, use hands and fingers to type or dial, reach with hands and arms, talk or hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee is occasionally exposed to fumes or airborne particles, and frequently exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.