Retail Store District Manager

Cracker Barrel Old Country Store, Inc.; Kansas; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Rx, Dental and Vision on Day

Life Insurance and Disability Coverage

Paid Vacation

401k with Company Matching

Employee Stock Purchase Program

Discounts on Cracker Barrel items

Job summary

Cracker Barrel Old Country Store, Inc. is seeking a District Operations Lead to coach and develop a team of Retail Managers and hourly staff across the district.

You will use metrics to set goals and drive improvements in each store, while ensuring alignment with guest experience, cleanliness, and brand standards. The role requires at least 5 years of management experience, including 2 years in Retail Management at Cracker Barrel, and a willingness to travel within the district and work holidays

Qualifications

• Demonstrated ability to build strong teams through coaching and accountability.
• Experience turning data and trends into actionable store improvements.
• Proven success managing retail operations across multiple locations.
• Willingness to travel within the assigned district.
• Ability to work holidays and weekends as needed.

Responsibilities

• Coach and develop a district team of Retail Managers and hourly staff.
• Use sales metrics and trends to set goals and drive improvements in each store.
• Partner with Restaurant District Manager to align guest experience and brand standards.
• Manage store performance and profitability across the district.
• Visit stores regularly to ensure operational excellence and support teams.

Skills

Leadership

Team coaching

Retail management

Data-driven decisions

Travel readiness

Job description

They say you are the company you keep - and at Cracker Barrel, we take that seriously.

Whether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small.

Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.

What You'll Do - You'll Make the Moment At Cracker Barrel, our retail experience is more than shopping - it's a memory that guests take home.

• District Operations Lead, coach, and develop a team of Retail Managers and hourly retail employees across your district.
• Use business metrics and sales trends to set clear goals and drive measurable improvement in each store.
• Partner with your Restaurant District Manager counterpart to ensure alignment on guest experience, cleanliness, and brand standards.
• Manage Store Performance.
• Analyze inventory performance, guest traffic, and sales conversion to maximize profitability.
• Regularly visit each store in your district to assess performance, ensure operational excellence, and support your team firsthand.
• Maintain a healthy profit/loss ratio in every gift shop by managing expenses and identifying opportunities for growth.

So if you’re someone who…

• Builds strong teams through coaching, accountability, and inspiration.
• Thinks big-picture while staying grounded in the details.
• Knows how to turn data into action and action into results.
• Leads with hospitality, integrity, and a people-first mindset.
• Thrives on connection and seeing your stores shine.
• Has at least 5 years of management experience with at least 2 years of Retail Management experience at Cracker Barrel.
• Is willing and able to travel within your assigned district.
• Is willing and able to work holidays and weekends as needed.

Focus on You

• Good Work Deserves Good Pay: Competitive Annual Salary | Annual Merit Increase Opportunities | Quarterly Bonus Opportunities
• Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program
• Grow and Thrive Your Way: Over 90% of General Manager and District Managers openings are filled internally | Tuition Reimbursement | Professional Development
• Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
• Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program
• More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

A Little About Us

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots - always serving up more than a meal.

See for yourself.

Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep—And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone’s life can feel big—But it’s often the smallest moments that make the deepest impact. We’re all in this together—to make a real difference for our guests, every day. That’s why, at Cracker Barrel, you’re all in good company.

Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots - always serving up more than a meal.