Retail Store Consultant: Customer Experience & Printing Pro

FedEx Office and Print Services; Bel Air (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

FedEx Office is hiring a Store Consultant to deliver a positive customer experience by understanding needs and offering FedEx Office printing, signs, graphics and shipping solutions. The role involves taking orders, managing the production queue, coordinating store activities and maintaining equipment and stock levels.

Ideal candidates will have a high school diploma or equivalent, at least 6 months of specialized experience, and strong verbal and written communication skills.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Assist in training store team members and follow supervisor instructions.
• Provide consultative service to understand customer needs and recommend FedEx Office products and services.
• Take complex orders and provide accurate pricing information.
• Set up and operate printing, binding and related equipment.
• Maintain a clean, safe and orderly store environment.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma

Job description

FedEx Office is hiring a Store Consultant to deliver a positive customer experience by understanding needs and offering FedEx Office printing, signs, graphics and shipping solutions. The role involves taking orders, managing the production queue, coordinating store activities and maintaining equipment and stock levels.

Ideal candidates will have a high school diploma or equivalent, at least 6 months of specialized experience, and strong verbal and written communication skills.