Retail Store Closing Lead - Part-Time

Burlington Stores, Inc.; Algonquin (IL); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Training and development opportunities

Job summary

A retail company is seeking a part-time Retail Store Closing Lead in Algonquin, IL. As a leader on the sales floor, you will provide coaching and ensure a positive experience for both customers and associates. This role requires flexibility to work nights and weekends, with a base pay of $16.00 per hour and potential eligibility for various benefits. Join us to make a difference in customer service and team dynamics.

Qualifications

• Must work a flexible schedule, including nights, weekends, and holidays.
• Excited to deliver great values to customers.
• Committed to treating colleagues and customers with respect.

Responsibilities

• Role model exemplary customer service behaviors.
• Engage associates and promote open communication.
• Conduct AM/PM store rallies.

Skills

Customer service

Coaching

Communication

Leadership

Job description

Join to apply for the Retail Store Closing Lead - Part-Time role at Burlington Stores, Inc.

Overview

The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with Burlington's Core Values, utilizing the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

Responsibilities

• Role model for exemplary customer service behaviors. The Retail Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism
• Engage associates, promote open communication, provide recognition and coaching in the moment
• Touch base with each associate to establish priorities
• Monitor the front-end experience and ensure a great first and last impression
• Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness
• Review daily staffing, lunch/break schedules and cashier coverage
• Assign back-up cashier to ensure timely processing during peak periods
• Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
• Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them
• Conduct AM/PM store rallies
• Complete closing communication for opening Manager on Duty

Qualifications and Schedule

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

• Are excited to deliver great values to customers every day
• Take a sense of pride and ownership in helping drive positive results for a team
• Are committed to treating colleagues and customers with respect
• Believe in the power of diversity and inclusion
• Want to participate in initiatives that positively impact the world around you

Benefits and Compensation

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for Burlington's benefits package including medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We offer training and development opportunities.

Base Pay: $16.00 per hour. Location: 01719 - Algonquin. Posting Number: P1-1960935-1. Address: 175 Randall Rd, 60102. Position Type: Regular Part-Time. Career Site Category: Store Associate. Position Category: Retail Store.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development
• Industries: Retail

Referrals increase your chances of interviewing at Burlington Stores, Inc. by 2x.

Get notified about new Store Assistant jobs in Algonquin, IL.

We are an equal opportunity employer committed to workplace diversity.