Retail Store Closing Lead - Part-Time

Burlington Stores, Inc.; San Antonio (TX); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage and 401(k) plan for eligible associates

Paid time off and sick time

Job summary

A leading off-price retail store chain is seeking a Retail Store Closing Lead in San Antonio, Texas. This role involves leading the sales floor, ensuring positive customer experiences, and engaging with associates. Responsibilities include customer service, coaching, and monitoring store operations during closing shifts. A flexible schedule is essential. The position offers a base pay of $13.00 per hour, part-time eligibility for associate benefits, and a supportive work environment.

Qualifications

• Candidates must be able to work a flexible schedule including nights and weekends.
• Must demonstrate exemplary customer service behaviors.
• Engagement and positive communication skills required.

Responsibilities

• Lead on the sales floor ensuring a positive experience.
• Promote open communication and provide coaching to associates.
• Monitor checkout speed and customer service quality.
• Conduct store rallies and communicate with managers.
• Evaluate store conditions and manage associate tasks.

Skills

Customer service expertise

Leadership

Coaching

Communication

Job description

Overview

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Store Closing Lead!

The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store and engage in customer and associate interaction, in a manner consistent with Our Burlington's Core Values, utilizing the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Retail Store Closing Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.

Responsibilities

• Role model for exemplary customer service behaviors. The Retail Store Closing Lead will provide a great Customer Service experience to all customers and associates with a high level of professionalism
• Engage associates, promote open communication, provide recognition and coaching in the moment
• Touch base with each associate to establish priorities
• Monitor the front-end experience and ensure a great first and last impression
• Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness
• Review daily staffing, lunch/break schedules and cashier coverage
• Assign back-up cashier to ensure timely processing during peak periods
• Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover
• Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them
• Conduct AM/PM store rallies
• Complete closing communication for opening Manager on Duty

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.

If you...

• are excited to deliver great values to customers every day;
• take a sense of pride and ownership in helping drive positive results for a team;
• are committed to treating colleagues and customers with respect;
• believe in the power of diversity and inclusion;
• want to participate in initiatives that positively impact the world around you;

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $13.00 per hour - $13.00 per hour

Location 01679 - San Antonio

Posting Number P1-1535206-2

Address 11650 Bandera Rd.

Zip Code 78250

Position Type Regular Part-Time

Career Site Category Store Associate

Position Category Retail Store

Base Pay $13.00 - $13.00 per hour