Retail Store Cleaner & Customer Experience Associate

The Michael's Companies; Rockwall, Northern (TX, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

The Michaels Companies is seeking a Store Team Member in Rockwall, TX to deliver friendly customer service, maintain store cleanliness, and assist with checkout and omni-channel processes. The role involves stocking, cleaning, and following SOPs in a fast-paced retail environment.

Applicants must be at least sixteen years old, enjoy a dynamic retail setting, and be able to stand for long periods. Michaels offers comprehensive benefits and employee discounts.

Qualifications

• Retail or cleaning experience preferred.

Responsibilities

• Deliver friendly customer service and help customers find what they’re looking for.
• Collect and dispose of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Move equipment and products for cleaning and place them back in correct placement.
• Clean assigned areas with approved materials and equipment.
• Prepare cleaning solutions according to specifications.
• Deep clean key areas of the store and high traffic areas.
• Notify supervisor of supply needs for replenishment.
• Perform tasks in accordance with federal, state and county guidelines.
• Provide a fast and friendly checkout experience and handle cash to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unloading, stocking and planogram processes.
• Support shrink and safety programs.

Skills

Retail experience

Cleaning experience

Job description

The Michaels Companies is seeking a Store Team Member in Rockwall, TX to deliver friendly customer service, maintain store cleanliness, and assist with checkout and omni-channel processes. The role involves stocking, cleaning, and following SOPs in a fast-paced retail environment.

Applicants must be at least sixteen years old, enjoy a dynamic retail setting, and be able to stand for long periods. Michaels offers comprehensive benefits and employee discounts.