Retail Store Associate (Tanger Outlets, Riverhead, NY)

Goatusa; Riverhead (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An exciting opportunity awaits at a dynamic athleisure fashion brand, seeking enthusiastic individuals for the Retail Store Associate role. In this position, you will deliver exceptional customer service, helping to foster loyalty among customers while showcasing the latest in stylish athletic wear. Your responsibilities will include assisting customers, managing transactions, and ensuring a clean and inviting store environment. Join a vibrant team dedicated to innovation and collaboration, where your contributions will help shape a thriving retail experience. If you are passionate about fashion and customer engagement, this role is perfect for you!

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Ability to lift heavy products and stand for long periods.

Responsibilities

• Provide outstanding customer service and assist customers with merchandise.
• Maintain store appearance and collaborate with team members.

Skills

Verbal communication

Written communication

Team management

Organizational skills

Interpersonal skills

Conflict resolution

Basic math skills

Tools

POS system

Job description

WHAT YOU'LL DO:

We are looking for hardworking individuals with a positive attitude for the Retail Store Associate position at the new GOAT USA store in the Tanger Outlets in Riverhead, NY.

Job Purpose

As the GOAT USA Retail Store Associate, you will be tasked with providing outstanding customer service that will continue to build customer loyalty. Your focus will be on selling the entire GOAT USA line, which includes sweatshirts, t-shirts, long sleeves, joggers, shorts, accessories, and more. You will be responsible for welcoming all customers and introducing them to the brand while maintaining floor appearance, directing customers to merchandise, operating cash registers, and assisting with any questions, concerns, or issues a customer might have.

Job Duties and Responsibilities

• Provide an outstanding customer experience.
• Assist customers in locating merchandise when needed.
• POS and payment handling.
• Work in collaboration with other sales associates and managerial staff for a cohesive execution of the job.
• Maintain brand and inventory knowledge.
• Greet customers.
• Maintain a clean and presentable store appearance.
• Follow and uphold store policies.
• Assist in maintaining the back stock room and setting up merchandise displays on the sales floor.
• Collaborate with fellow team members to keep the sales floor area clean and organized at all times.

Requirements

• Excellent verbal and written communication skills.
• Strong communication, leadership, and team management skills.
• Excellent organizational and time management skills.
• Exceptional interpersonal and conflict-resolution skills.
• Ability to communicate effectively in English.
• Capable of lifting or moving heavy products up to 50 pounds.
• Able to stand and walk throughout the scheduled work shift.
• Basic math skills for handling transactions.

Flexible schedule, all hours available.

ABOUT US:

GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of approximately 100 members, GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, goatusa.com for a better understanding of the brand and product line.

Equal Employment Opportunity Statement:

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.