Retail Store Associate - Merrell

Merrell; North Charleston (SC); On-site; USD 16,531 - 20,664; Full time

Job summary

Wolverine Worldwide is seeking a store associate to provide exceptional in-store experiences at our Charleston-area locations. You will help customers select products and style outfits, ensuring outstanding service and adherence to brand standards.

Must be flexible to work weekends/holidays; retail experience is a plus but not required. Strong communication, upbeat attitude, and eagerness to learn about our brands will help you excel in a fast-paced sales environment.

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven environment.

Responsibilities

• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Achieve sales targets and performance metrics.
• Interact with customers and educate them about our product to build rapport and lasting relationships.
• Maintain store standards—including visual merchandising, managing deliveries, replenishing stock, assisting with loss prevention, and adhering to health and safety procedures.
• Manage cash and adhere to all policy and procedures for security, health and safety, and stock accuracy.
• Encourage customer loyalty by discussing upcoming product launches and collecting customer data.

Skills

Communication

Customer service

Positive attitude

Willingness to learn

Resilience under pressure

Education

High-school diploma or equivalent

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, and a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever‑expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers—every step of the way.

Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for ensuring our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes or styling an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.

Key Responsibilities

• Creating amazing experiences for our customers through authentic customer service that leaves a lasting impression.
• Achieving sales targets and performance metrics.
• Interacting with customers and educating them about our product to build rapport and lasting relationships.
• Maintaining store standards—including visual merchandising, managing deliveries, replenishing stock, assisting with loss prevention, and adhering to health and safety procedures.
• Managing cash and adhering to all policy and procedures for security, health and safety, and stock accuracy.
• Encouraging customer loyalty by discussing upcoming product launches and collecting customer data.

Knowledge, Skills and Abilities Required

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience preferred but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and share product knowledge.
• Ability to work well under pressure in a fast‑paced, sales‑driven environment.

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High‑school diploma or equivalent.

Working Conditions

• Retail environment.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal‑opportunity employer and aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.