Retail Store Associate (Keyholder)

Paychex Inc.; Des Moines (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

11 paid holidays

Transportation benefits

PTO

Paid volunteer time

Medical, dental, vision plans

401K with company match

Product discounts

Ron Gregg Outdoor Benefit

Job summary

Outdoor Research is seeking a Retail Store Associate (Keyholder) in Des Moines, WA. This full-time role supports daily store operations, delivers exceptional customer service, and upholds the OR brand identity. The position offers competitive hourly pay and a benefits package.

Responsibilities include greeting customers, assisting with training, inventory tasks, and maintaining store standards. Prior retail experience and familiarity with outdoor gear are a plus, with a schedule that requires

Qualifications

• Experience delivering Outdoor Research-grade customer service.
• Cash/credit handling experience required.
• Basic to intermediate computer skills including MS Office and POS systems.
• Previous retail or similar customer service experience preferred.
• Punctuality and dependable schedule adherence.

Responsibilities

• Provide Legendary customer service to store guests.
• Greet and thank customers in a friendly, unobtrusive manner.
• Assist in training new hires with the store team.
• Support daily tasks such as sales prep and inventory replenishment.
• Maintain an appealing front-store appearance and presentation.
• Conduct weekly inventory counts with management or inventory staff.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

POS systems

Office software

Team collaboration

Tools

Microsoft Office

POS systems

Job description

About the Organization

Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee® warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection. Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research.

Outdoor Research Values

Curiosity: We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals.
Passion: We love what we do and take pride in sharing our work with others.
Innovation: We are complex problem solvers.
Collaboration: We are better together.
Community: We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

Position Retail Store Associate (Keyholder)

Description

Location:Des Moines
Position: Full Time

Compensation: $22.00 an hour

About this role

The Retail Sales Associate (Keyholder) assists in the daily operations of the Outdoor Research Store and upholds the Outdoor Research brand identity and culture.

What you will do

• A commitment to provide Outdoor Research Legendary customer service.
• Greeting and thanking customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process.
• Partner with the store management team on any new hire training.
• Keep the team on task throughout the day with customers and/or with maintaining any projects (ie, sales prep, inventory replenishment, etc) as delegated by the management team.
• Ensure that the front-facing store appearance is up to OR standards.
• Weekly inventory counts in partnership with Store Manager or Inventory Specialist.
• Other duties as assigned by the Store Manager and/or Assistant Manager.

Position Requirements

What you should bring to the table

• Active participation in one or more of Outdoor Research core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word, etc.) and point of sale systems
• Previous experience providing excellent customer service in various settings such as retail or similar
• Previous cash/credit handling/transaction experience
• Meets or exceeds schedule and attendance requirements

What do we bring to the table?

• 11 paid holidays each year and 3 floating holidays
• Transportation benefits
• PTO
• Paid volunteer time
• Comprehensive medical, dental and vision plans
• 401K with discretionary company match
• Ron Gregg Outdoor Benefit
• Product discounts

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full Time

Location

Des Moines, WA

EOE Statement

OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other applicable protected class status. This commitment extends to all employment practices including selection, hiring, placement, recruitment advertising, promotion or transfer, rate of pay or other forms of compensation, selection for training, demotion, layoff, or separation. All employment decisions are based upon the qualifications of the individual and the job requirements.

OR supports this commitment with an Aff... The objectives of the Aff... We fully support affirmative action to include women, ethnic minorities, veterans and persons with disabilities throughout our workforce. The OR Aff program is available for review by all employees and is maintained in the Human Resources Department.

This position is currently accepting applications.