Retail Store Associate - Customer Service & Growth

okgoodwill; Oklahoma City (OK); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

401K

Employee Discount

Teladoc Health

Opportunities for Advancement

Job summary

Goodwill in Oklahoma City is hiring a store associate to provide excellent customer service while supporting a variety of store operations to advance the mission.

You will greet donors and shoppers, stock shelves, and help ensure the sales floor is clean and organized. This role emphasizes teamwork and reliability in a fast-paced retail environment.

Starting pay is $13.25 per hour with benefits including 401K, health options via Teladoc, employee discount, and opportunities for advancement.

Qualifications

• High school diploma or GED (preferred).
• Prior customer service experience is preferred.
• Ability to speak, read and write the English language.
• Desire to provide excellent customer service.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute inventory from the back room to the correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Abide by the policies and procedures as set forth by Goodwill.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.
• Perform other duties and projects as assigned.

Skills

Customer service

Multi-tasking

Time management

Interpersonal skills

English literacy

Education

High school diploma or GED

Job description

Goodwill in Oklahoma City is hiring a store associate to provide excellent customer service while supporting a variety of store operations to advance the mission.

You will greet donors and shoppers, stock shelves, and help ensure the sales floor is clean and organized. This role emphasizes teamwork and reliability in a fast-paced retail environment.

Starting pay is $13.25 per hour with benefits including 401K, health options via Teladoc, employee discount, and opportunities for advancement.