Retail Store Associate - Customer Focus & Growth

Goodwill Central Oklahoma; Edmond (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401K

Employee Discount

Teladoc Health

Job summary

Goodwill Central Oklahoma is seeking a Store Associate to deliver excellent customer service and support store operations. You will help stock merchandise, assist customers and donors, and maintain a clean, organized retail floor.

The role emphasizes dependable attendance and adherence to store procedures. Strong communication and basic math skills are valued, as is the ability to multi-task and work well with others.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience preferred.
• Ability to speak, read and write the English language.
• Desire to provide excellent customer service.

Responsibilities

• Provide excellent customer service to customers and donors.
• Properly distribute inventory from the back room to the correct areas.
• Ensure merchandise is stocked and presentable on the sales floor.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.

Skills

Customer service

Time management

Attention to detail

Interpersonal skills

Multitasking

Basic math

Education

High school diploma or GED

Job description

Goodwill Central Oklahoma is seeking a Store Associate to deliver excellent customer service and support store operations. You will help stock merchandise, assist customers and donors, and maintain a clean, organized retail floor.

The role emphasizes dependable attendance and adherence to store procedures. Strong communication and basic math skills are valued, as is the ability to multi-task and work well with others.